If you don’t know who you are and why you exist as a company it can be difficult to consistently deliver a great customer experience. And when you understand what your customer’s need and want, your purpose should become very clear.
Without the right team in place and each person executing his role, property management software implementation may not succeed or, worse, the new software won’t be used. Here is an Avengers-type team you should assemble to help ensure a successful software implementation.
What do student housing technology trends mean for owners and managers of student housing properties? A new infographic compiled by Presta Electronics shows just how different things are for today’s college students.
Thanks to advances in technology and increased affordability, apartment communities now have access to the same high-tech sprinkler systems that golf courses and large corporations use to regulate water usage while maintaining beautiful landscaping.
Mold is nothing to take lightly. It takes well-informed property owners and managers and thorough remediation to effectively minimize the impact of an outbreak if an apartment unit gets soaked.
A build-it-and-they-will-come mentality along light rail systems in Texas is creating opportunities for multifamily developers to capture a younger generation of renter who’s more focused on short commutes. Dallas Area Rapid Transit is taking a proactive approach to work with developers as more urban centers are being created.
Last year, the Department of Housing and Urban Development received about 12,000 formal complaints alleging violations of the Fair Housing Act. While only a small portion went to court, the message from HUD is that property owners should be keenly aware of the law and the ramifications for violating it.
Since its creation in 1968, the Fair Housing Act has had a meaningful impact on the apartment industry’s pursuit of providing homes for diverse populations. A couple of veteran apartment association executives reflect on the law’s impact over the years.
Since his arrival at Brothers Services, Lil Bro has nosed around at numerous apartment complexes searching for bed bugs.
The digital age spells a new era of communication. Text messaging, mobile phones, and chat forums have spawned a new language. How is it impacting Generation Y? Believe it or not, young people are writing more than previous generations, albeit in 160 characters on a mobile device.