Speeding up service request resolution is not solely a “maintenance” thing. It’s a “team” thing. Here are three steps your team can take to significantly speed up service request resolution.
apartment maintence software Industry News and Data
The clock starts ticking on a service request the moment it is submitted, not when it is entered into your property management system or when given to your maintenance team.
The secret is out: property owners and managers view their apartment maintenance teams as important and effective marketers.
The annual National Apartment Association’s Maintenance Mania is a celebration of the unsung professionals who are “essential to the success and viability of the multifamily housing industry.”
Hidden on each of your apartment properties is a top secret marketing weapon that can help in your never ending battle to improve resident retention: your maintenance staff.