The Edge of Innovation at NMHC OpTech

The multifamily housing industry, traditionally a step or two away from the cutting edge, is learning to embrace innovation at a time when the globe isn’t sitting still. Today, world leaders and innovators are asking “why not?” and willing to push advancement to the brink, sometimes for the unimaginable and often with risk. Many are[]

The Keys to Operational and Revenue Success in Multifamily

This October in Dallas, a climate where supply outpaces demand in some markets, multifamily leaders met to discuss how to get more revenue out of their Texas assets. Discussions focused on how to maximize amenities and get the biggest return on the dollar by basically understanding what residents really want through their actions. At the[]

Debunking the Myths about Outsourced IT for Multifamily

You’re in the multifamily business, not the computer business. But ask the typical property management company why they manage their own IT – hardware, software, upgrades, tech support and the rest – and they’ll typically offer some combination of the following three reasons: They might be doing it because they believe it saves them money[]

Overcoming the Hurdles of Payments in the Affordable Housing Industry

Online payment adoption is rising steadily in conventional multifamily and leading to the expectation of more self-service opportunities for renters. Recent industry information shows a continued shift of traditional payment methods away from the leasing office. Since 2015, paying rent on line has increased and estimates are that 55 percent of the apartment industry will[]

Five Ways to Create a Powerful Spend Management Program

When revenue management gets more scrutinized during shifts in market cycles (such as is the case now in the apartment industry), focus on expenses becomes more intense. Offsetting deficits of dollars coming in can, in many cases, be achieved by juggling the dollars going out. That seems to be top of mind for many stakeholders,[]

NMHC OpTech 2018: Getting to the BI Metrics that Matter

A treat each year at the National Multifamily Housing Council’s OpTech Conference & Exposition is unveiling or examining apartment industry trends. Every other year, the NMHC/Kingsley Resident Preferences Report forces a few subtle realities of what residents really want. Last November, the report drew oohs and aahs from those who filled the Islander Ballroom at[]

A Breakthrough in Multifamily Accounting

In the age of intelligent software, producing financial statements still involves a lot more labor than it should for multifamily accounting professionals. That’s because in the property management business, most statements include not just financial performance but operational stats as well: occupancy, move-ins and move-outs and other numbers from the field that provide additional insights[]

How Resident Mix Impacts the Conventional Apartment Market

The old real estate axiom of “location, location, location” is taking on a new meaning in the world of data analytics for the apartment market. Property appeal often is dictated by its proximity to transportation as well as schools, restaurants, shopping and other urban amenities. The closer the apartment is to these and other creature[]

Demystifying Multifamily Energy Procurement

A lot has happened to the energy management market in the last 20 years. A few decades ago, pricing was steady, except for when utility companies filed for an increase because they didn’t achieve a desired rate of return over time. As they frequently went to the well, the game began to change. State legislators enacted[]

Three Ways Technology is Accelerating the Student Housing Industry

The student housing market appears to be poised for continued moderation. This year has seen a slowdown in leasing velocity and compression of rent growth, though there have been bright spots. Overall rent growth for U.S. student housing has compressed to 1.4 percent from 1.8 percent since last fall, according to the latest data. Peaks[]

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