Guy Lyman

Author and Contributor

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Based in New Orleans, Guy Lyman is a professional writer with over 25 years’ experience writing about multifamily and commercial real estate. Lyman is a frequent contributor and writer for the Property Management Insider blog.

Pricing Units Right in Student Housing with Revenue Management-1

Price Units Right in Student Housing with Revenue Management

Every time you buy a plane ticket, rent a car or book a hotel room, an algorithm somewhere calculates exactly what you should pay on that particular day, based on availability, class and amenities, competitor pricing, season, historical data and other criteria. The algorithm balances supply and demand by adjusting prices to help business managers[]

KMG Prestige Prioritizes Employee Learning at its Affordable Properties

KMG Prestige Prioritizes Employee Learning at its Affordable Properties

“The unemployment rate is dropping, and finding and retaining good people has become a really big deal to us,” says Samuel Brooks, VP of Technology and Innovation at KMG Prestige. With over 900 employees needed at hundreds of sites, it’s quite a challenge. The company suggests an investment opportunity that also serves as a solution:[]

Optimizing Your Student Housing Assets for Maximum ROI

Optimizing Student Housing Assets for Maximum ROI

You’re sitting on a student housing gold mine. But you might not even be aware of it. No, we’re not talking about your student properties themselves. We mean the data they’re spinning off day in and day out that can help you optimize asset and portfolio performance. Only in the past decade has this become possible,[]

4 Better (and Cheaper) Ways to Boost Senior Living Occupancy

4 Better (and Cheaper) Ways to Boost Senior Living Occupancy

Solid occupancy numbers often blind senior living property managers to a glaring problem: the cost of keeping those units full. Add up what you’re spending on third-party lead sources along with internal resources devoted to working leads and you’d probably be shocked at your cost per lease. The good news is that forward-thinking senior property managers[]

Fixing the “Forgetting Curve” in Multifamily Learning

RealPage Vice President of Learning Solutions Katie McCaslin recently has been circulating a shocking factoid: 70% of what employees learn in training is forgotten within just 24 hours. That’s like throwing away $42 billion of the $60 billion spent on employee training in the U.S. each year. And it gets worse: after only a week,[]

property management learning trends

4 Hot Learning Trends for Property Management Companies

Your staff is your #1 investment. Yet too many property management companies still consider staff as a somewhat static asset when in reality you can be constantly increasing their value through an organized and consistent learning program. The investment in learning is minuscule compared to the payoffs in expanding skillsets that improve your employees’ competence[]

Leverage the Competitive Instinct to Motivate Employees

Leveraging the Competitive Instinct in Your Employees

Human beings – including your employees – are naturally competitive. Millions of years of evolution have drummed into our brains that those who strive harder will get the food, shelter and a greater opportunity to pass on DNA. We’re psychologically rewarded for winning and now you can leverage competition in your company to motivate employees.[]

RealPage EasyLMS, an online learning platform

EasyLMS, The Online Learning Platform to Win the Talent Contest

The economy (cross your fingers) is looking strong, along with the jobs market. And while that’s good news for the apartment business overall, there’s a significant downside: it’s getting hard to find talented staff, particularly at the site level. An article in the January edition of NAA’s Units Magazine placed “the labor crunch” at the[]

multifamily learning management system

EasyLMS Becomes First True Multilingual Multifamily Learning Management System

In many parts of the U.S., Spanish speakers now make up a large part of the maintenance and housekeeping staff at many multifamily properties. And while Spanish versions of courses are now part of most multifamily learning management systems, they’ve only partly solved the difficulty of the Spanish speaker’s experience. Why? Because while the course[]

property management software

RealPage’s Property Management Software Positions Ferndale Realty Group for Growth

Still processing on-site transactions at the home office, Ferndale was concerned that they were close to reaching the limit of properties they could handle without financial performance at individual assets suffering. RealPage software’s ease of use convinced them to push transactions out to the properties—and set their sights on expansion. Based in Illinois and managing[]

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