Joanna Ellis

President and Owner, Ellis Partners in Mystery Shopping

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Joanna Ellis is CEO and Owner of Ellis Partners in Management Solutions (EPMS) and Co-owner of Renter’s Voice. Under her direction, Ellis has established itself as the premier apartment mystery shopping company in the nation, as well as a respected provider of multi-touch point resident surveys, as part of their retention-focused customer experience program. Current clients include most major apartment developers, management companies, and REITs. Through Renter’s Voice, Ellis helps clients promote and respond to authentic and objective apartment reviews. Having earned a Bachelor of Arts in Business from Texas A&M, Ms. Ellis has spent more than 25 years in the multifamily industry, and she now holds both the Certified Apartment Manager (CAM) and Certified Apartment Property Supervisor (CAPS). She is also a licensed Texas Real Estate Agent. In honor of EPMS’ reputation for integrity, the Dallas Chapter of the Society of Financial Service Professionals awarded Joanna, on behalf of the company, the 2008 Greater Dallas Business Ethics Award for mid-size companies.

Generation Y: A View from the Inside

Joanna Ellis gives the reigns to this month’s Monday Morning Meeting to guest blogger Liberty, a member of Generation Y, who gives her perspective on what makes her generation tick.

Getting to Know Your Generation Y Coworkers

These days, it’s not uncommon to find four generations trying to coexist in one workplace. But Generation Y is poised to dominate the workforce by 2020. Here are a few things you need to know about your Gen Y coworker.

Three Ways to Grab the Attention of Generation Y

As Generation Y moves its way into the marketplace, its members are making it clear that if you want to win their hearts and wallets you will have to learn to think like they do. Here are three keys to grabbing their attention.

The Future Renter…What’s Next?

We are bulleting toward a fundamental shift in the multifamily industry that hinges on several factors, but perhaps the most intriguing is the Generational Shift.

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