Michael Cunningham

Contributor, Property Management Insider

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Michael Cunningham is Content Marketing Manager at ProofHQ, and the former Managing Editor of PropertyManagementInsider.com. He worked as a social media manager for RealPage, Inc., a provider of on-demand software solutions that integrate and streamline single-family and a wide variety of multifamily rental property management business functions. He is responsible for promoting the company through various media channels, including editorial, print and online advertising, and social media. Michael received his education at Indiana University where he majored in English.

Improving the Resident Experience with Prompt Maintenance Assistance-1-2

Improving the Resident Experience with Prompt Maintenance Assistance

The perception of maintenance is a much discussed topic in the industry today. Because maintenance personnel are frequently on the grounds, they have become the face of apartment communities. They are often more visible than the front office staff. According to Satisfacts, a multifamily industry provider of resident surveys focusing on retention and reputation management,[]

student housing

The State of Student Housing: Mature and Realizing its Potential

The student housing industry continues to reach maturity, advancing far from its identity crisis several years ago shaped by drab on-campus dorms and keggers. Ultra-modern, amenity-laced properties have made moving away from home and living on or near campus highly desirable. But that’s not the half of it. As properties have evolved to complement the[]

landscape in multifamily

The Challenge of Achieving the Perfect Landscape in Multifamily

Well before weeds first germinate, the battle for control of turfs across multifamily communities begins. It used to be that a couple of good shots of weed killer earned the upper hand pretty quickly for maintaining an immaculate landscape in multifamily. That’s changed now. The cost and ability to establish and uphold the perfect turf[]

Perception Counts, Even in Apartment Maintenance

Perception Counts, Even in Apartment Maintenance

I rarely get called Mr. Blackwell, although one colleague insists on greeting me that way. Just so you know, I’m no relation to the fashion czar who ruled Paris and Rodeo Drive until his death a decade ago. You may recall that his designs had no boundaries and that annual style lists of the rich[]

student housing

How RISE is Innovating the Student Housing Experience

It’s hard to believe, but after all these years of understanding and catering to Millennials, Student Housing leaders are now turning to consumers born at the turn of the twenty-first century. Many of those who were born after 2000—designated as Generation Z—are now walking the grounds of college campuses. With their entrance comes the need[]

multifamily

The Multifamily Industry’s Return to Normalcy Offers Opportunity

With tailwinds from a wild and wooly ride lingering in some markets, multifamily housing leaders are returning to some fundamental operational principles. Eyes are being retrained on the basics of expense and revenue management, people and portfolio performance now that the industry has taken a collective big breath. At March’s Crittenden Multifamily Conference in Dallas,[]

property management learning trends

4 Hot Learning Trends for Property Management Companies

Your staff is your #1 investment. Yet too many property management companies still consider staff as a somewhat static asset when in reality you can be constantly increasing their value through an organized and consistent learning program. The investment in learning is minuscule compared to the payoffs in expanding skillsets that improve your employees’ competence[]

Job Costing Solution to Improve Multifamily Project Management design

A Job Costing Solution to Improve Multifamily Construction

Construction projects are increasingly costing more–but it’s not just a shortage of labor that’s driving costs up during one of the nation’s biggest construction booms. Creative apartment designs, rising material prices, regulatory issues, and interior vanity details are tacking on a superfluous price tag for market investors. Multifamily construction–whether it is unit renovations or ground-up[]

accessibility noncompliance

When Accessibility Noncompliance Puts Assisted Living Communities at Risk

Any assisted living property manager knows that accessibility noncompliance with the Americans with Disabilities Act is an issue. Residents who require mobility assistance or have a disability must be able to access the community just as any able-bodied person. Installation of ramps, grab bars and handicap parking places may signify that the property is compliant.[]

Minimizing Fraudulent Applications Through Identity Verification

How to Minimize Fraudulent Applications with Identity Verification

More personal information about consumers is ‘freely’ available to view or purchase online today than ever before. It doesn’t take a rocket scientist to know that with the abundance of data available nowadays, the incidence of fraud increases. Now more than ever, property management companies need to protect its data and one way to do[]

Fair Housing Act

Fair Housing Month: The History of the Fair Housing Act

April is Fair Housing Month, commemorating the signing of an important multifamily housing policy that prohibits discrimination. Yet, few may realize that the Fair Housing Act fought an uphill battle before being passed and that the early days of the Department of Housing and Urban Development were not without controversy.

thank your residents

15 Creative Ways to Thank Your Residents

Giving thanks should be a year-round event and not relegated to Thanksgiving Day. Here are some creative ways you can say “thank you” to your residents.

Top 7 PMI Articles for 2014 (so far)

The Top 7 Property Management Insider Articles of 2014 (So Far)

During the dog days of summer, many of us go on vacation or just slow down and enjoy a summer evening with a cool beverage while sitting on a patio at night. Take advantage of your downtime by checking out the top 7 articles from 2014 (so far) and get caught up with any articles you might have missed.

Top 20 Apartment Markets for Rent Growth for Q2 2014

Top 20 Apartment Markets for Rent Growth for Q2 2014 [Video]

For the most part, it’s the usual suspects atop the nation’s leaderboard for apartment rent growth. But a few surprises popped in, as well — in part due to continued impressive lease-up velocity in many markets facing big waves of new supply.

Quarterly Apartment Rent Growth Hits 14-Year High

The U.S. apartment market outperformed everyone’s expectations with an impressive showing in 2nd quarter 2014. Occupancy jumped up to a seven-year high, even with newly built units hitting the market in large numbers. And quarterly rent growth reached a 14-year high.

July is Smart Irrigation Month

July is Smart Irrigation Month

The month of July is typically a time of peak demand for outdoor water use, making it the perfect time for property management companies to focus on smart irrigation and water conservation practices.

Downtown Oakland (Photo by Zach Corr) by James Daisa.

U.S. Apartment Fundamentals Continue to Hold Steady in Q1 2014

MPF Research reports that the U.S. apartment sector continues to post strong fundamentals even as new supply levels ramp up – with occupancy registering around 95% and annual rent growth around 3% for the seventh consecutive quarter.

New Mapping Tool Reveals Renter Hot Spots

A new mapping tool from the Census Bureau gives an in-depth look into American communities, telling us, among other things, where home ownership rates are the highest and, conversely, where renters live.

Bed Bug Research Reveals Seasonal Trend

Do bed bug infestations have seasonal trends? A new study released this week by the University Of Pennsylvania School Of Medicine revealed a significant seasonal cycle in bed bug reporting in Philadelphia.

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