Michael Cunningham

Contributor, Property Management Insider

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Michael Cunningham is Content Marketing Manager at ProofHQ, and the former Managing Editor of PropertyManagementInsider.com. He worked as a social media manager for RealPage, Inc., a provider of on-demand software solutions that integrate and streamline single-family and a wide variety of multifamily rental property management business functions. He is responsible for promoting the company through various media channels, including editorial, print and online advertising, and social media. Michael received his education at Indiana University where he majored in English.

student housing

A Quick Take on Student Housing from InterFace 2018

A good thing about housing conferences is the wealth of information to learn. The better thing is that within those opportunities, extending from the hours of networking on couches and corner nooks in lounges and hallways, education sessions are prime real estate for new ideas. Yet how well the experts convey vital statistics, strategies and[]

multifamily learning

Fixing the “Forgetting Curve” in Multifamily Learning

RealPage Vice President of Learning Solutions Katie McCaslin recently has been circulating a shocking factoid: 70% of what employees learn in training is forgotten within just 24 hours. That’s like throwing away $42 billion of the $60 billion spent on employee training in the U.S. each year. And it gets worse: after only a week,[]

Green Roofs on Building Tops May Come to Your City Next

Green Roofs on Building Tops May Come to Your City Next

Denver recently passed its Green Roof Initiative requiring new and existing buildings to add green spaces to rooftops. Is your city next? The residents of Denver, Colorado voted to institute a Green Roof Initiative. Buildings over 25,000 sq. ft. must now build out a portion (20-60 percent depending on the size of the building) of[]

Improving the Resident Experience with Prompt Maintenance Assistance-1-2

Improving the Resident Experience with Prompt Maintenance Assistance

The perception of maintenance is a much discussed topic in the industry today. Because maintenance personnel are frequently on the grounds, they have become the face of apartment communities. They are often more visible than the front office staff. According to Satisfacts, a multifamily industry provider of resident surveys focusing on retention and reputation management,[]

student housing

The State of Student Housing: Mature and Realizing its Potential

The student housing industry continues to reach maturity, advancing far from its identity crisis several years ago shaped by drab on-campus dorms and keggers. Ultra-modern, amenity-laced properties have made moving away from home and living on or near campus highly desirable. But that’s not the half of it. As properties have evolved to complement the[]

landscape in multifamily

The Challenge of Achieving the Perfect Landscape in Multifamily

Well before weeds first germinate, the battle for control of turfs across multifamily communities begins. It used to be that a couple of good shots of weed killer earned the upper hand pretty quickly for maintaining an immaculate landscape in multifamily. That’s changed now. The cost and ability to establish and uphold the perfect turf[]

Perception Counts, Even in Apartment Maintenance

Perception Counts, Even in Apartment Maintenance

I rarely get called Mr. Blackwell, although one colleague insists on greeting me that way. Just so you know, I’m no relation to the fashion czar who ruled Paris and Rodeo Drive until his death a decade ago. You may recall that his designs had no boundaries and that annual style lists of the rich[]

student housing

How RISE is Innovating the Student Housing Experience

It’s hard to believe, but after all these years of understanding and catering to Millennials, Student Housing leaders are now turning to consumers born at the turn of the twenty-first century. Many of those who were born after 2000—designated as Generation Z—are now walking the grounds of college campuses. With their entrance comes the need[]

multifamily

The Multifamily Industry’s Return to Normalcy Offers Opportunity

With tailwinds from a wild and wooly ride lingering in some markets, multifamily housing leaders are returning to some fundamental operational principles. Eyes are being retrained on the basics of expense and revenue management, people and portfolio performance now that the industry has taken a collective big breath. At March’s Crittenden Multifamily Conference in Dallas,[]

property management learning trends

4 Hot Learning Trends for Property Management Companies

Your staff is your #1 investment. Yet too many property management companies still consider staff as a somewhat static asset when in reality you can be constantly increasing their value through an organized and consistent learning program. The investment in learning is minuscule compared to the payoffs in expanding skillsets that improve your employees’ competence[]

Top 10 Apartment Market Annual Rent Growth Leaders from 2013 [Video]

Where did rents climb the most in 2013? In this video update, Greg Willett and Jay Parsons from MPF Research highlight the nation’s top 10 markets for rent growth in 2013. While many of the usual suspects rank high on the list, there were also a few surprises.

U.S. Apartment Sector Holds Relatively Steady in Q4 2013 [Video]

Going into 2013’s 4th quarter, the U.S. apartment sector entered a period of vulnerability – with lots of new supply scheduled to complete during what are traditionally the slowest months for apartment demand. So how did the apartment sector hold up? Greg Willett and Jay Parsons take a look in this video edition of Apartment Market Dynamics.

PMI’s Top 10 Property Management Articles from 2013

As we looked over Google Analytics from the past year, these 10 property management, apartment marketing, and expense management articles emerged as the top performing, most read articles. Without further ado, here are the Greatest Hits from 2013.

Apartment Marketing for a One-Screen World

According to Mitch Joel in his book “Ctrl Alt Delete,” we all need to “reboot” our thinking and stop worrying about multiple screens and embrace the one screen that matters: the one in front of the consumer.

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