Michael Cunningham

Contributor, Property Management Insider

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Michael Cunningham is Content Marketing Manager at ProofHQ, and the former Managing Editor of PropertyManagementInsider.com. He worked as a social media manager for RealPage, Inc., a provider of on-demand software solutions that integrate and streamline single-family and a wide variety of multifamily rental property management business functions. He is responsible for promoting the company through various media channels, including editorial, print and online advertising, and social media. Michael received his education at Indiana University where he majored in English.

internet of things

The Internet of Things is More than Just Nest-Deep in Multifamily

Talk to a facilities manager and property manager about the Internet of Things and you’ll probably get two very different perspectives. A property manager may have visions of IoT toys, those smart devices designed to make life a little easier, while the facilities manager might focus on system management. A bigger difference is that the[]

Leverage the Competitive Instinct to Motivate Employees

Leveraging the Competitive Instinct in Your Employees

Human beings – including your employees – are naturally competitive. Millions of years of evolution have drummed into our brains that those who strive harder will get the food, shelter and a greater opportunity to pass on DNA. We’re psychologically rewarded for winning and now you can leverage competition in your company to motivate employees.[]

How to Determine Asset Health and Performance Through KPIs

How to Determine Asset Health and Performance Through KPIs

Analysis of detailed operational metrics is just one way to assist in determining asset health. The view down below reveals various performance metrics essential to driving key day-to-day decisions for property managers. But asset managers need a picture from 15,000 feet to fully decipher the true fitness of the asset and whether it is tracking[]

Minimize Crime at Senior Communities with Resident Screening

Minimize Crime at Senior Communities with Resident Screening

Millions of Americans look forward to retirement, when years of hard work are traded for relaxation, adventure and independence. Most assume they’ll live out their days in a safe haven, whether it be at home or in independent or assisted living senior communities. At home, neighborhoods may change and fall into urban blight as demographics[]

accessibility compliance

The Importance of Accessibility Compliance in Multifamily

Greg Proctor, Vice President of RealPage Compliance Services, has been preaching the need for more awareness of accessibility compliance issues with properties for years. Out of all of the properties he has inspected over the years (and that is many years), he has yet to find one that is completely in compliance with the regulations[]

The Rising Cost of Apartment Construction: It’s More than Labor Shortage

Much has been made about the impact on construction of a weakened skilled labor force, but the shortage of workers isn’t the only reason some projects are delivering late and costing more. Increasingly difficult apartment designs and regulatory issues are among several factors that have slowed progress at a time when units can’t be delivered[]

Utility Billing Services: Less Risky Business, More Recovery

Utility Billing Services: Less Risky Business, More Recovery

New owners of multifamily residential property are often surprised at the number of laws that affect their ability to do business. In addition to statewide landlord and tenant codes, an owner electing to pass through the cost of usage and ancillary services must consider the local utility tariffs, city or county ordinances, state utility law[]

best screening practices

7 Best Screening Practices to Minimize Risk

Are you thinking about ways to minimize risk during the resident screening process? Here are the best screening practices for multifamily operators and leasing professionals: 1. Don’t leave anything to chance You set the standard for who lives in your community, not fate. Accomplish this by setting rental criteria that matches your unique business priorities.[]

property tours

Are You Still Giving Multifamily Property Tours on Site?

Ever wanted a property tour to see inside the apartment of Rick Deckard, the Blade Runner Detective made famous by Harrison Ford? Thanks to Blade Runner 9732, a recently released virtual reality (VR) program, you can walk around, look through the various rooms in the apartment, and even check out some of his personal belongings.[]

RealPage EasyLMS, an online learning platform

EasyLMS, The Online Learning Platform to Win the Talent Contest

The economy (cross your fingers) is looking strong, along with the jobs market. And while that’s good news for the apartment business overall, there’s a significant downside: it’s getting hard to find talented staff, particularly at the site level. An article in the January edition of NAA’s Units Magazine placed “the labor crunch” at the[]

4 New Year’s Resolutions for the Property Management Professional

As the final words are written on an eventful year in the multifamily industry, our eyes turn towards 2013 with optimism and excitement. Here are four New Year’s resolutions for property management professionals to consider adding to their own list of resolutions for 2013.

Now Hiring Sign Stating Elf Wanted

Eight Property Management Jobs Suitable for Elves

If you’re looking to add headcount to your property management staff in 2013, you should consider hiring elves. Not every elf makes it to the North Pole, but they make great employees no matter where they work. Here are a few jobs we think would be suitable for elves around your apartment community.

Property Management Trends in 2012: Part 3 – Micro Units

Major urban areas across the country are giving micro units a closer look. And they should: these tiny apartments are more than just a flash in the pan trend, they most likely represent the next evolutionary phase of the modern city.

Property Management Tips for the Zombie Apocalypse

It’s finally happened. The Zombie Apocalypse has arrived. But in this dangerous climate, you still need to manage and lease your apartments. Here are some helpful tips to ensure maximum occupancy, increased revenue, and high levels of resident satisfaction during the golden age of the zombie.

ENERGY STAR in the Apartment Industry is Good Business

A multifamily property that has an ENERGYSTAR® rating has several advantages over those that do not, but an apartment community that isn’t eligible to get that little blue sticker can reap some of the same benefits by becoming a partner.

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