Michael Cunningham

Contributor, Property Management Insider

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Michael Cunningham is Content Marketing Manager at ProofHQ, and the former Managing Editor of PropertyManagementInsider.com. He worked as a social media manager for RealPage, Inc., a provider of on-demand software solutions that integrate and streamline single-family and a wide variety of multifamily rental property management business functions. He is responsible for promoting the company through various media channels, including editorial, print and online advertising, and social media. Michael received his education at Indiana University where he majored in English.

The Country's Most Satisfied Senior Resident Communities

The Country’s Most Satisfied Senior Resident Communities

A new report from Senior Housing News released that market research firm J.D. Power has claims to have uncovered the country’s most satisfied senior resident communities. According to the J.D. Power 2018 Senior Living Satisfaction Study, the communities with the most points have the most satisfied residents, and J.D. Power has a leaderboard to prove[]

portfolio asset management

The Next Generation in Metric Management

In today’s review-centric world, an internet search for a business usually yields some sort of quick rating or score as a guide. Three stars. Four stars. Five stars. Ratings can give the user a fast assessment of a business, event or product or feature.  A good star rating twinkles success, while a bad one suggests[]

renter engagement suite

How to Connect with Renters in a Technology-Driven World

The clock is ticking when a prospect searches online for an apartment. Most marketers know that consumers spend only a minute or less—sometimes fewer than 10 seconds—before moving on if not satisfied with what’s on the screen. As far back as 2011, the Nielson Norman Group, a West Coast consulting firm that specializes in the[]

internet of things

The Internet of Things is More than Just Nest-Deep in Multifamily

Talk to a facilities manager and property manager about the Internet of Things and you’ll probably get two very different perspectives. A property manager may have visions of IoT toys, those smart devices designed to make life a little easier, while the facilities manager might focus on system management. A bigger difference is that the[]

Leverage the Competitive Instinct to Motivate Employees

Leveraging the Competitive Instinct in Your Employees

Human beings – including your employees – are naturally competitive. Millions of years of evolution have drummed into our brains that those who strive harder will get the food, shelter and a greater opportunity to pass on DNA. We’re psychologically rewarded for winning and now you can leverage competition in your company to motivate employees.[]

How to Determine Asset Health and Performance Through KPIs

How to Determine Asset Health and Performance Through KPIs

Analysis of detailed operational metrics is just one way to assist in determining asset health. The view down below reveals various performance metrics essential to driving key day-to-day decisions for property managers. But asset managers need a picture from 15,000 feet to fully decipher the true fitness of the asset and whether it is tracking[]

Minimize Crime at Senior Communities with Resident Screening

Minimize Crime at Senior Communities with Resident Screening

Millions of Americans look forward to retirement, when years of hard work are traded for relaxation, adventure and independence. Most assume they’ll live out their days in a safe haven, whether it be at home or in independent or assisted living senior communities. At home, neighborhoods may change and fall into urban blight as demographics[]

accessibility compliance

The Importance of Accessibility Compliance in Multifamily

Greg Proctor, Vice President of RealPage Compliance Services, has been preaching the need for more awareness of accessibility compliance issues with properties for years. Out of all of the properties he has inspected over the years (and that is many years), he has yet to find one that is completely in compliance with the regulations[]

The Rising Cost of Apartment Construction: It’s More than Labor Shortage

Much has been made about the impact on construction of a weakened skilled labor force, but the shortage of workers isn’t the only reason some projects are delivering late and costing more. Increasingly difficult apartment designs and regulatory issues are among several factors that have slowed progress at a time when units can’t be delivered[]

Utility Billing Services: Less Risky Business, More Recovery

Utility Billing Services: Less Risky Business, More Recovery

New owners of multifamily residential property are often surprised at the number of laws that affect their ability to do business. In addition to statewide landlord and tenant codes, an owner electing to pass through the cost of usage and ancillary services must consider the local utility tariffs, city or county ordinances, state utility law[]

Five Ways to Make Your Apartment Community Cookout Eco-Friendly

Grilling season has arrived. But traditional cookouts aren’t always environmentally friendly. The good news is that apartment communities have the opportunity to be green heroes during the summer outdoor grilling and party season with these tips for hosting an eco-friendly cookout.

Apartment Swimming Pool Safety Tips to Keep Your Residents Safe

Memorial Day typically signals the unofficial start of summer…and pool season. Ensuring resident safety is critical for apartment property owners and operators. Here are some tips that can help make a poolside afternoon a big splash for everybody.

Assemble Your Avengers – Implementing New Property Management Software

Without the right team in place and each person executing his role, property management software implementation may not succeed or, worse, the new software won’t be used. Here is an Avengers-type team you should assemble to help ensure a successful software implementation.

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