Michael Cunningham

Contributor, Property Management Insider

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Michael Cunningham is Content Marketing Manager at ProofHQ, and the former Managing Editor of PropertyManagementInsider.com. He worked as a social media manager for RealPage, Inc., a provider of on-demand software solutions that integrate and streamline single-family and a wide variety of multifamily rental property management business functions. He is responsible for promoting the company through various media channels, including editorial, print and online advertising, and social media. Michael received his education at Indiana University where he majored in English.

Utility Billing Services: Less Risky Business, More Recovery

Utility Billing Services: Less Risky Business, More Recovery

New owners of multifamily residential property are often surprised at the number of laws that affect their ability to do business. In addition to statewide landlord and tenant codes, an owner electing to pass through the cost of usage and ancillary services must consider the local utility tariffs, city or county ordinances, state utility law[]

best screening practices

7 Best Screening Practices to Minimize Risk

Are you thinking about ways to minimize risk during the resident screening process? Here are the best screening practices for multifamily operators and leasing professionals: 1. Don’t leave anything to chance You set the standard for who lives in your community, not fate. Accomplish this by setting rental criteria that matches your unique business priorities.[]

property tours

Are You Still Giving Multifamily Property Tours on Site?

Ever wanted a property tour to see inside the apartment of Rick Deckard, the Blade Runner Detective made famous by Harrison Ford? Thanks to Blade Runner 9732, a recently released virtual reality (VR) program, you can walk around, look through the various rooms in the apartment, and even check out some of his personal belongings.[]

RealPage EasyLMS, an online learning platform

EasyLMS, The Online Learning Platform to Win the Talent Contest

The economy (cross your fingers) is looking strong, along with the jobs market. And while that’s good news for the apartment business overall, there’s a significant downside: it’s getting hard to find talented staff, particularly at the site level. An article in the January edition of NAA’s Units Magazine placed “the labor crunch” at the[]

Quick and Easy Vendor Certification with Credential Key

Quick and Easy Vendor Certification with RealPage Credential Key

It’s 3 a.m. and a resident dials your contact center. The floor in the apartment is flooding, water is inching up the walls and the resident is helpless. You call your preferred plumber and get a recording that the company is closed for the week for a much needed vacation. Other vendors in your tool[]

multifamily

Thinking Outside of the Box in Multifamily

Buzzwords come and go in multifamily like in any other industry. “Crushed it!” was introduced what seems like yesterday, but it’s already in the Urban Dictionary graveyard, to be replaced by something a little more up to date. So pardon me when I show my age by “thinking outside the box.” That catchphrase went out[]

utility management

Utility Management: Health is an Inside Job

Health is a hot topic these days. From insurance to lifestyle to diet, it’s anyone’s guess as to the best path to a long and healthy life. Still, what if health had just as much to do with where you spend your days as it does with your behavior? Even though time spent outdoors has[]

Technology Products for Multifamily Smart Homes

Smart Home Technology Offers More Options for Multifamily

As expected, the latest smart home technology beamed at January’s 2018 National Association of Home Builders International Builders Show in Orlando. A wealth of home connectivity gizmos promised the latest in creature comforts as home living continues to drive into the next century, whether applied under one roof in the suburbs or in an apartment[]

Mobile Facilities App for Maintenance

Cutting the Paperwork Out of Maintenance with the Mobile Facilities App

RISE Real Estate, a successful company with holdings in both conventional and student, finally has a new tool that benefits both properties. Before encountering the Mobile Facilities App, however, they documented maintenance the way most companies do: with lots of paper and trips to the front office. “It’s inherently wasteful,” says RISE’s software platform analyst, Carlos[]

Navigating the Energy Map with Utility Management

Navigating the Energy Map with Utility Management

Apartment properties stand as one of the nation’s largest consumers of energy. As owners and operators feel the growing impact on their operations, the ever-evolving world of utility management shows a lot of promise in controlling costs and increasing both asset value and savings. Energy deregulation In 1978, new Federal Energy Regulatory Commission (FERC) policies[]

Five Ways to Make Your Apartment Community Cookout Eco-Friendly

Grilling season has arrived. But traditional cookouts aren’t always environmentally friendly. The good news is that apartment communities have the opportunity to be green heroes during the summer outdoor grilling and party season with these tips for hosting an eco-friendly cookout.

Apartment Swimming Pool Safety Tips to Keep Your Residents Safe

Memorial Day typically signals the unofficial start of summer…and pool season. Ensuring resident safety is critical for apartment property owners and operators. Here are some tips that can help make a poolside afternoon a big splash for everybody.

Assemble Your Avengers – Implementing New Property Management Software

Without the right team in place and each person executing his role, property management software implementation may not succeed or, worse, the new software won’t be used. Here is an Avengers-type team you should assemble to help ensure a successful software implementation.

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