Leah Mendes


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Leah is a contributing editor of Property Management Insider. She is also a Social Media Specialist at RealPage Inc., a leading provider of property management software solutions for the multifamily, commercial, single-family and vacation rental housing industries. Her background includes social media, digital marketing and international marketing. Prior to joining RealPage, she managed social media strategy for a start up in the Dallas-Fort Worth area and for the Texas A&M Center for International Business Studies. Leah is a graduate of Texas A&M University with a Bachelor’s degree in Marketing.

The Importance of Multifamily Energy Benchmarking

Benchmarking utilities has become a way of life in multifamily. Not long ago, the EPA introduced its Portfolio Manager, a repository for a commercial property’s utility consumption data for benchmarking. By 2014, the arduous task of establishing an equitable energy efficiency scoring system for multifamily properties had arrived and the EPA invited portfolios to track[]

RealWorld 2019: Connect. Discover. Exceed.

The property management industry cannot sit still. It doesn’t have time, because the speed of business – even the pace of the world – just doesn’t conform to neutral. Along with analytical complexities, innovation and heightened consumer expectations are driving the advancement in the industry. On one front, information technology is racking up data at an[]

Fully-Integrated Spend Management and Job Costing Joins Financial Suite

The RealPage Financial Suite just launched a major enhancement with the addition of Spend Management and Job Costing solutions that tightly integrated both with one another and with Accounting. “We’ve brought the whole scope of spending under a single umbrella,” says RealPage Financial Suite Vice President Dan Newbern. “Whether you’re talking about operational purchasing at sites[]

How to Protect Sensitive Multifamily Data with Outsourced IT Services

In the constantly revolving internet technology world that seemingly is getting faster and smarter, data breaches remain a nagging thorn in the side. Despite new advances in antivirus technology, device protection is more essential than ever. Each year, IBM Security teams with the Ponemon Institute to determine the global cost of data breaches. The  2018[]

RealPage Energy Summit: The Power of Connecting

The best and brightest in multifamily utility management are convening this spring at the RealPage Energy Summit. At the company’s Richardson, Texas headquarters April 16-18, experts will offer a deep dive into the latest energy trends and regulations, and like-minded professionals will tackle some of the most pressing issues facing the industry.  Explore energy benchmarking Energy benchmarking[]

Women of Student Housing: Empowering Others to Succeed

Behind the scenes of the National Apartment Association’s CampusConnex in Orlando this February, about 30 women in the student housing industry gathered. Many were colleagues, coworkers and even competitors, vying for the growing share of the student housing industry. As with any gathering of competing companies, the air could have been tense. That was hardly[]

The Secret to Shortening your Financial Close Cycle

Month after month, year after year, financial close management is a dreary fact of life for real estate accounting staff. While it’s absolutely essential, there is little that’s creative or enjoyable about it. Most companies still handle month-end and year-end closes using Microsoft Excel: 33-year-old software that remains useful, but for this particular task entails[]

How to Deliver a Connected Student Living Experience

The student property management industry, like many others, is becoming very connected. As one might expect, putting heads in beds largely comes down to finding where students are online.  For student housing operators, increasing resident retention and creating a sense of community now extends from the pool and club room to online venues. Frequenting social[]

New Tools Extend Lead of Commercial Property Management

Not content to rest on their laurels, the design team for RealPage’s Commercial Property Management Suite has rolled out a trio of enhancements intended to streamline business for commercial customers. “Our intention was never to just become another player on the commercial side,” says Perry Levine, Industry Principal for RealPage Commercial. “I don’t believe anybody[]

Reputation is Everything: How to Manage Online Reviews in Multifamily Marketing

While we all know that online reviews are important for multifamily marketing, managing them can often be overwhelming. That’s because there are many social media and review venues to monitor for negative reviews and posts you can mitigate and positive ones you can amplify. Few have the time to seek out and pore over everything[]

multifamily social media

6 Social Media Lessons for Multifamily Professionals

Although our interactions on social media take place in a digital world, nothing beats face-to-face interactions when it comes to exchanging the latest knowledge and forming lasting relationships. For this reason, over 200 marketers and professionals across the industry gathered at the Meritage Resort and Spa January 31 through February 2 for the Multifamily Social[]

rental housing

RealPage Expands Rental Housing Asset Optimization with Acquisition of Lease Rent Options, LRO®

Today, RealPage Inc. announced plans to acquire Lease Rent Options, LRO. LRO is a revenue management solution that empowers optimized pricing for over 1.5 million apartments, and will expand RealPage’s real-time lease transaction data to improve optimization of new and renewal prices for rental housing leases. This acquisition will also provide RealPage with additional data[]

property management

A Year in Review: Property Management Insider’s Top 5 Articles of 2016

2016 was an eventful year for the property management industry. In case you missed out on our news and insights, we’ve created a recap of the most popular Property Management Insider articles of 2016 to help you improve your business. Here’s a look back are our top 5 articles: 1. Handling Angry Residents Need some advice[]

A New Perspective: Creating a Home for Multifamily Residents

What comes to mind when you hear the word home? You may think about the place where you grew up as a child or currently live with your family. For many, home is a place where babies take their first steps, kids are raised, and important memories are shared between loved ones. One thing is[]

multifamily technology

4 New Multifamily Technology Trends to Engage Prospective Renters

The competition in the multifamily market is fierce. Individuals shopping for apartment homes have access to more options than ever before at the click of a button—and if your property doesn’t offer a truly unique experience, it’s difficult to stand out from the crowd. New technology trends are on the horizon for multifamily, and property[]

What’s New in Social: Video Ad Performance, Algorithm Updates, Live Streaming

It’s crucial for property management professionals to find innovative ways to connect with prospects and generate business, and social media is a powerful tool to help. This weekly series was created to keep readers up-to-date on the latest trends and updates in social media. By creating a strong multifamily social media presence, your property management company is[]

rent payment

How to Solve the Rent Payment Puzzle [eBook]

In recent years, the millennial generation has been scrutinized by businesses looking to appeal to younger consumers. What many have overlooked is that the influence of this convenience-seeking and tech-savvy group extends far beyond their age group. Millennials have set a generational change into motion, setting the standard for what is expected from the marketplace[]

apartment marketing

What’s New in Social: Reactions, Messages and Videos

It’s crucial for property management professionals to find innovative ways to connect with prospects and generate business, and social media is a powerful tool to help. For this reason, Property Management Insider has created a weekly series to keep readers up-to-date on the latest trends and updates in social media to support apartment marketing efforts. Here’s[]

social media

What’s New in Social: Videos, Views and Viral Ads

It’s crucial for property management professionals to find innovative ways to connect with prospects and generate business, and social media is a powerful tool to help. For this reason, Property Management Insider has created a weekly series to keep readers up-to-date on the latest trends and updates in social media. Here’s what’s new in social: Twitter[]

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