Property Management

Property management involves the processes, systems and manpower required to manage the life cycle of rental housing properties, including acquisition, control, accountability, responsibility, maintenance, utilization and disposition. There are many facets to this industry and profession and PMI covers them all.

Leadership Getting inside the Brain

Leadership: Getting Inside the Brain

It’s been said that to be in management, you have to have thick skin. True, yet the trait of a good manager may go deeper than having a tough outer shell. Finding the search begins and ends with just being keenly aware of how the brain processes memory, makes decisions, and manages emotions. When brain[]

multifamily construction

Creating Homes Where Residents Want to Live

The wow in selling a prospect, or even an existing resident, on an apartment community is being turned inside out. A seamless transition from the outdoors to the indoors and back out is inspiring some designers and architects in multifamily construction in their efforts to create an improved resident experience. Community building entrances are taking on[]

Crape Myrtle: How to Protect your Apartment’s Landscape

A colorful staple of southern apartment landscapes has come under attack in recent years. And agricultural and landscape professionals are a little stumped about how it originated or finding ways to quickly fend advances. Crape Myrtle bark scale, or Eriococcus lagerstroemia, is slowly advancing since its U.S. discovery in Dallas about 12 years ago. In[]

New Solutions Help Make Better Use of Apartment Kitchen Space

The kitchen is the one place in a home where all the action is. Throw a party, and invariably everyone gathers around the table or near the fridge. Even in clubhouses. Among this year’s hottest design trends are big kitchens crafted to entertain the gourmet appetite and really lay out a spread. But, frankly, such[]

Engaging Employees What Work Ethic Looks Like

Engaging Employees: What Work Ethic Looks Like

You’ve heard the idiom of firing or clicking on all cylinders. That’s when all the cylinders are operating and providing the maximum amount of power in an internal combustion engine. Or something or a process is working at full strength and making every possible effort. A property management team should operate under such precision and[]

10 Best Practices for Residents to Properly Inventory Possessions

Renters have a lot of stuff, but they seem to not know exactly how much for insurance purposes. The National Association of Insurance Commissioners notes that 59 percent of consumers have not made a list or inventory of their prized possessions and valuables. Of those who have done their preliminary paperwork, 48 percent have no[]

Why Remodeling is on the Rise for Rental Housing

Influenced by Baby Boomers and Millennials, the home remodeling market is cruising at high speed, continuing to gain momentum since the housing crash nearly a decade ago. Recent reports by the Joint Center for Housing Studies at Harvard University (JCHS) and the National Association of Home Builders indicate that homeowners and renters are craving new[]

How Interior Design can Help Attract Apartment Prospects

How Interior Design can Help Attract Apartment Prospects

Multifamily housing providers have an opportunity to be a Picasso and use apartments to create a masterpiece that anyone can appreciate. Today’s consumer preferences for simplified designs are providing the backdrop for apartment interior design that appeals to ranges of prospects, without requiring a big budget. Sarah Fishburne, Director of Trend and Design for Home Depot,[]

Communication Residents Multifamily

How to Approach Handling Angry Residents

Rommel Anacan doesn’t remember the nature of the original complaint that triggered a call from an angry resident a few months into his new gig as customer care manager. He does know that she was pretty upset about how the general manager at one of the largest multifamily housing corporations had handled her issue. “That[]

Content Makes a Difference in Multifamily SEO

In a 1996 essay, Bill Gates looked into his cyber crystal ball two decades ago, he predicted that content would become king on the young Internet. Some in the information business will argue they’ve mastered the Internet to the extent that Gates referred. But in other realms, content is very much royalty, especially as it relates[]

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