Property Management

Property management involves the processes, systems and manpower required to manage the life cycle of rental housing properties, including acquisition, control, accountability, responsibility, maintenance, utilization and disposition. There are many facets to this industry and profession and PMI covers them all.

Eliminating the Cost and Confusion of Online Payments

The multifamily housing industry and residents have embraced online payments as a fast, convenient method for paying rent. Property managers enjoy hassle-free online payment verification and the elimination of paper transaction headaches.  Residents enjoy the convenience of online transactions and flexibility in managing finances via multiple payment options. The Convenience of Online Payments Traditionally, the[]

Renters Insurance Whitepaper

Research Debunks the Myths about Renters Insurance

Should we or shouldn’t we? When it comes to mandating renters insurance, that’s the question. A popular topic among multifamily professionals, most property management companies do require it. However, a lack of an industry-wide mandate lies partly in the belief that forcing renters insurance will cause an increase in the total cost of leasing, which[]

Online Rent Payments

How to Accept and Make Online Payments Easier for Residents

A recent report notes that a growing number of retail, entertainment, and travel outlets are turning to self-service checkout kiosks for their customer service needs. For many businesses, kiosks have the ability to enable customers to make their purchases or check in quicker and avoid lines waiting for an agent or cashier. According to a[]

Water Conservation Multifamily

How Water Conservation is Impacting the Apartment Industry

According to the National Oceanic and Atmospheric Association, the U.S. has made substantial progress against the drought that has persisted in recent years. In January, 71.2 percent of the contiguous U.S. had no drought, compared to 53.6 percent a year ago. Water reservoirs are back to normal or exceeding capacity in some parts. Water conservation[]

Student Housing Multifamily

Turning Student Housing Units Quickly and Cost Effectively

Having a well-orchestrated plan for turning student housing units is as essential as a well-written mid-term paper. Because providers require all units to be turned at once, sound project management and a seamless plan are necessary to keep a steady workflow. A hiccup with a contractor can be costly and potentially jeopardize inventory availability. Creating[]

Compliance in Multifamily

Keeping Properties in Compliance with ADA and Fair Housing Laws

There seems to be an increase in activity in the monitoring of accessibility compliance at multifamily properties across the country. 2015 brought us the 25th anniversary of the signing of the Americans with Disabilities Act of 1990 (ADA). ADA protects against discrimination based on disability and imposes accessibility requirements on public accommodations. Since most multifamily properties have a leasing office and common area[]

Paint in Multifamily

More Bang for your Bucket: How Paint Can Save Your Property Money

In the world of touching up or repainting to turn or redevelop apartments, what you see is really what you get. Using cheaper paints may look good at first glance but in certain lighting situations can show the wear and tear on walls caused by previous occupants. Using quality paint could save money for apartments[]

property maintenance

3 Ways Your Property Maintenance Staff Can Become More Likable

You couldn’t help but like Dwayne Schneider, the Casanova-wanna-be superintendent who sauntered into our living rooms in the 1970s. Clad in a white t-shirt, blue jean vest and pants and tool belt, the slender, stylish Schneider became America’s lovable maintenance man who flushed the stereotypes of overweight and sloppy apartment repairmen in “One Day at[]

Electronic Signature Solutions

4 Things to Look for in an Electronic Signature Provider

The advent of the electronic signature has been celebrated in every contract-laden business, and ours is no exception. The electronic signature frees renters from a trip to the front office during leasing, making the leasing process convenient and paperless while saving the front office staff time. Now renters can take care of leasing from front[]

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