Property Management

Property management involves the processes, systems and manpower required to manage the life cycle of rental housing properties, including acquisition, control, accountability, responsibility, maintenance, utilization and disposition. There are many facets to this industry and profession and PMI covers them all.

automation

Finding the Balance Between Automation and Human Touch

Automation has its place in business and multifamily today. Busy workplaces and lifestyles require a little digital help when real, live, breathing humans can’t get to the phone or digital device. But not everything should be reduced to a digital series of commands or questions before narrowing down to an answer, place or resolution. At[]

business intelligence software

Using Business Intelligence, Benchmarking to Determine ROI on Renovations

A fact of multifamily is that apartments have to make ongoing investments to stay competitive in today’s market. A renovation or value-add strategy can align an older property to better compete with a newer community down the street, even one in a higher class. Community-wide overhauls of flooring, cabinets and appliances refresh units to attract[]

renter amenities

NMHC/Kingsley Report: Renters Prefer the Basics in Amenities

Apartment operators shouldn’t assume that today’s preferred renter amenities are defined by the regions where they operate. The 2017 National Multifamily Housing Council/Kingsley Renter Preference Report unveiled in October suggests apartment residents around the country have some very distinct favorites that don’t necessarily jive with where they live. The bi-annual report, which drew 272,000 responses[]

convenience fees

The Impact of Convenience Fees on Online Payments

When it comes to accepting electronic or online rent payments, every property management company wants the same things: maximum convenience and choice for residents at minimal cost. When formulating a payments strategy, it’s important to understand the rules governing convenience fees, as well as the potential impact on your online payments solution.

air-conditioning

Refrigerant Update: Status Quo for Multifamily Air-Conditioning

The most widely used refrigerant cooling today’s apartments, which appeared to be on the chopping block, is getting a stay of execution, at least for now. In early August the United States Court of Appeals ruled that the Environmental Protection Agency cannot force manufacturers to replace refrigerants like R-410A that emit hydrofluorocarbons (HFCs). The news[]

LED lights

How Lighting Upgrades Can Benefit Residents and Multifamily Operations

We know that LED lights grows plants quicker and healthier than other methods, including natural sunlight. Sunlight contains the full spectrum of colors, giving plants the information needed to grow. Tinkering with this spectrum, which LED lights allow with precision, elicits known and specific responses. Increase the amount of red, yellow, orange and green, and[]

assisted living

Redirecting the Path to Affordable Senior Living and Assisted Care

The forecast for the future of affordable senior living and assisted living is sure to be analyzed and dissected greater than any sub-market meteorologist. The LeadingAge Annual Meeting & Expo in New Orleans, billed as the largest annual gathering of aging services providers in the country, is sure to have lively discussions on the direction[]

energy efficiency

In Multifamily, Energy Efficiency Equals Fiscal Efficiency

Mary Nitschke, director of ancillary services for Prometheus Real Estate Group in San Mateo, California, is a regular case study presenter at the Energy Summit in Washington, D.C. each year. With 13,000 units and another 2,600 in the pipeline, her company is the largest privately owned developer in the San Francisco Bay Area. Being a[]

Job cost

Finally: Integrated, Unit-Level Job Cost Tracking for Every Kind of Project, Every Kind of Property

To accurately track expenses for new developments, unit renovations, tenant improvements and other capital projects, you have three choices: Excel A standalone job costing solution An integrated job costing solution RealPage Job Costing integrates with general ledger, accounts payable, purchasing, fixed assets and commercial property management. The importance of this can’t be overstated: all these functions[]

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