Power Couple: Resident Billing and Invoice Processing

Utilities are among property managers’ top operating expenses, according to the NAA’s most recent survey of Operating Income and Expenses. Rising utility costs and unforeseen rate hikes coupled with increased utility billing regulations, as well as renter expectations of online payment options, have created a conundrum for multifamily owners who realize they must come up[]

Young Adult Renters Have a Secret: Their Parents Help Pay Rent

Young Adult Renters Have a Secret: Their Parents Help Pay Rent

The stereotype of young adults living in their parents’ basements has some validity. After all, for the first time in the modern era, more 18 to 34-year-olds are living with their parents than living with a spouse or partner in their own household. Piggybacking off that powerful statistic, comes another astonishing figure. Nearly half of[]

5 Ways to Help Residents Calculate Renters Insurance Coverage

Property managers have probably heard over and over the reasons why residents or applicants don’t want renters insurance. “Renters insurance is too expensive,” “My stuff isn’t worth that much anyway,” and “The apartment is already insured, right?” These are some of the common misconceptions, according to the National Association of Insurance Commissioners (NAIC). While including[]

apartment market research

New from MPF Research: Post-Harvey Houston, Multifamily Lending, Phoenix Construction

MPF Research provides actionable apartment market research to apartment investors and operators. Here’s the latest from RealPage’s multifamily intelligence division. Some 47,000 vacant apartments will help Houston cope with flooding aftermath The extraordinary flooding that recently occurred in metro Houston displaced a huge block of the market’s population of about 6.5 million people. With lots[]

Dog DNA Testing is Becoming More of a Household Name in Multifamily

One of an apartment community’s greatest assets and amenities is clean, well-kept common areas and grounds. But a green, inviting landscape loses its luster with one step into a squishy mess. A lawn marred by doggy landmines is not only gross but a breeding ground for disease and environmental issues. Dog feces removal awareness has[]

vendor credentialing

RealPage’s Leading Vendor Credentialing Software Updates Sophisticated UI

Compliance Depot, a RealPage Vendor Credentialing service, released a new version of its industry-leading vendor credentialing software. RealPage Vendor Credentialing has been given a brand-new look and feel, with easy navigation and dashboard reporting, among other enhancements. The product helps multifamily owners and operators reduce vendor-related risk with a credential management program supervised by licensed insurance[]

resident retention

5 Long-Time Resident Retention Tips

The old Texas saying “Dance with who brung ya” is very much in line with what Anne Sadovsky has preached in her work as an industry trainer and consultant: retaining existing residents – especially those who have danced the dance with your property for many years – is critical in keeping apartments full.

disaster recovery

6 Ways to Prepare for and Recover from Natural Disasters

It has been one busy hurricane season. Hurricane Harvey’s catastrophic flooding in metro Houston affected about 6.5 million people, according to a study from RealPage’s data analytics team. Widespread damage from recent hurricanes impacted thousands in South Texas, Florida and the Caribbean. As the United States rebuilds, many will be tasked with making property decisions. We have rounded[]

How Paperless Invoicing Completely Transformed This Company’s Business

In her 19 years at Harbor Group, a Norfolk-based manager of 60 properties, Alberta Lee has seen a lot of changes. But few, she says, as profound as the elimination of what she calls “mountains of paper” with OpsTechnology Paperless Invoicing. A product administrator at Harbor, Lee is tasked with helping the properties handle their[]

apartment market research

New from MPF Research: Measuring Risk and Reward, Metro-Level Construction Pipelines, Energy-Dependent Markets

MPF Research provides actionable market research to apartment investors and operators. Here’s the latest from RealPage’s multifamily intelligence division. Measuring risk and reward across apartment markets Understanding the range of probable outcomes is essential in managing investment risk and developing a strategy for capital deployment. In a new report, MPF Research looks at one such[]

senior living software

Surviving the Perfect Storm in the Senior Living and Assisted Care Industry

RealPage’s Gustavo Sapiurka, Senior VP of OneSite, recently sat down to talk about affordable senior living and assisted care. Sapuirka discusses what he calls “the perfect storm” for the industry. He describes four parts of the wave: age, income, savings and caregiver shortage—in addition to the Medicaid expansion and shrinking Medicaid allotments that put pressure[]

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