Perception Counts, Even in Apartment Maintenance

Perception Counts, Even in Apartment Maintenance

I rarely get called Mr. Blackwell, although one colleague insists on greeting me that way. Just so you know, I’m no relation to the fashion czar who ruled Paris and Rodeo Drive until his death a decade ago. You may recall that his designs had no boundaries and that annual style lists of the rich[]

snowy multifamily properties

How to Plan Ahead for the Battle Against Snow

Create snow removal, winterization plans before Mother Nature drops in this fall In some parts of the country, winter-like weather can descend long before it’s time to carve the Thanksgiving turkey. It’s not uncommon for snowstorms to blanket parts of the Midwest and Northeast in the months leading up to the official start of winter. Early snowfall[]

Mobile Maintenance Technology Increases Productivity, Shortens Response Times

Mobile Maintenance in Multifamily Mobile technology certainly enhances lease and renewal processes at apartments for busy, on-the-go residents while providing convenience for others. The same technology can be applied outside the leasing office to other parts of the property and provide similar resident benefits. A mobile app designed to handle the tedious documentation of maintaining[]

social media icons

What’s New in Social: Visuals and Video

It’s crucial for property management professionals to find innovative ways to connect with prospects and generate business, and social media is a powerful tool to help. For this reason, Property Management Insider has created a weekly series to keep readers up-to-date on the latest trends and updates in social media. Here’s the latest in social[]

5 Tools for Empowering Residents as Brand Ambassadors

Every time we log into our email accounts, enter a search term into Google™, and drive down the street, we’re inundated with ads. Today, an endless stream of information is being fed to consumers, but most of it fails to deliver on a human level—so what reason is there to believe it’s true? There’s no[]

Contact Center

4 Ways a Contact Center Helps Capture Apartment Prospects and Leads

For prospects and residents, the inability to reach an apartment community when they need information or assistance is frustrating. Add sitting on hold and unanswered emails or voicemails to that experience, and you’ve potentially lost a lead (or an opportunity to build trust with an existing resident). According to a recent study, Americans are fed up[]

Renters Insurance

3 Ways your Property can Maximize Compliance with Mandatory Renters Insurance

Adopting Renters Insurance Property managers have a fiduciary responsibility to apartment owners to make sure an asset is fully covered. The adoption of mandatory renters insurance into lease agreements has helped apartments better safeguard their assets and put responsibility on the resident. Full compliance pays great dividends not only for the property, but also for[]

Package Storage Systems

Package Storage Systems Help Properties and Residents Handle Deliveries

Handling Apartment Package Deliveries The influx of packages at apartments has attracted national headlines lately. Some properties are on board with receiving and holding parcels for residents, while others are not. Online shopping has grown, and FedEx is expecting record volume this holiday season. The company is expecting shipments to grow 12.4 percent from last[]

Social media marketing

What’s New in Social: Tricks and Tweets

It’s crucial for property management professionals to find innovative ways to connect with prospects and generate business, and social media is a powerful tool to help. For this reason, Property Management Insider has created a weekly series to keep readers up-to-date on the latest trends and updates in social media. Here’s the latest in social[]

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