Fostering a Culture of Learning Pays Bottom-Line Benefits - employee training

Fostering a Culture of Learning Pays Bottom-Line Benefits

Many see employee training as a necessary evil – a boring to-do that interferes with “real” work and often ends up on a back burner, or at best is limited to checking the boxes of required courses completed. But the truth is that an engaging, effective employee training program of ongoing learning is vital to motivating,[]

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Top 4 Takeaways from NMHC OpTech 2015 

The wealth of vendors lining the hall with gizmos and gadgets at the National Multifamily Housing Council’s OpTech Conference & Exposition 2015 were proof technology has become fundamental to the apartment industry. When OpTech began a few years ago, talk was of technology to come. Today, tech has extended beyond and into everyday operations and[]

turkey

How To Protect Rental Properties From Holiday Fire Disasters

The National Fire Protection Association (NFPA) says the holidays are a time when fires, especially those resulting from cooking, are most likely. Thanksgiving is the peak day for home blazes, when fires are three times more likely than average to occur. Christmas Day and Christmas Eve are the second and third most active days for[]

snowy multifamily properties

How to Plan Ahead for the Battle Against Snow

Create snow removal, winterization plans before Mother Nature drops in this fall In some parts of the country, winter-like weather can descend long before it’s time to carve the Thanksgiving turkey. It’s not uncommon for snowstorms to blanket parts of the Midwest and Northeast in the months leading up to the official start of winter. Early snowfall[]

Mobile Maintenance Technology Increases Productivity, Shortens Response Times

Mobile Maintenance in Multifamily Mobile technology certainly enhances lease and renewal processes at apartments for busy, on-the-go residents while providing convenience for others. The same technology can be applied outside the leasing office to other parts of the property and provide similar resident benefits. A mobile app designed to handle the tedious documentation of maintaining[]

social media icons

What’s New in Social: Visuals and Video

It’s crucial for property management professionals to find innovative ways to connect with prospects and generate business, and social media is a powerful tool to help. For this reason, Property Management Insider has created a weekly series to keep readers up-to-date on the latest trends and updates in social media. Here’s the latest in social[]

5 Tools for Empowering Residents as Brand Ambassadors

Every time we log into our email accounts, enter a search term into Google™, and drive down the street, we’re inundated with ads. Today, an endless stream of information is being fed to consumers, but most of it fails to deliver on a human level—so what reason is there to believe it’s true? There’s no[]

Contact Center

4 Ways a Contact Center Helps Capture Apartment Prospects and Leads

For prospects and residents, the inability to reach an apartment community when they need information or assistance is frustrating. Add sitting on hold and unanswered emails or voicemails to that experience, and you’ve potentially lost a lead (or an opportunity to build trust with an existing resident). According to a recent study, Americans are fed up[]

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