Leveraging an Online Payment Platform to Mitigate Risk

Leveraging an Online Payment Platform to Mitigate Risk

The game has changed in the last decade on taking payments. Many of today’s laws govern the exchange of money from an individual or business to another were written in a walk-in business community, the days when consumers and businesses made payments directly to companies from which they purchased goods in retail locations or offices.[]

landscape in multifamily

The Challenge of Achieving the Perfect Landscape in Multifamily

Well before weeds first germinate, the battle for control of turfs across multifamily communities begins. It used to be that a couple of good shots of weed killer earned the upper hand pretty quickly for maintaining an immaculate landscape in multifamily. That’s changed now. The cost and ability to establish and uphold the perfect turf[]

Perception Counts, Even in Apartment Maintenance

Perception Counts, Even in Apartment Maintenance

I rarely get called Mr. Blackwell, although one colleague insists on greeting me that way. Just so you know, I’m no relation to the fashion czar who ruled Paris and Rodeo Drive until his death a decade ago. You may recall that his designs had no boundaries and that annual style lists of the rich[]

property compliance

Understanding Property Compliance Risks and How to Avoid Them

When it comes to property compliance, managers must be in the know of the multitude of housing laws that may affect their communities and it can be difficult to track. Knowing whether or not a property is in compliance isn’t easy and often takes an expert to navigate the many issues. Failure to comply with[]

student housing

How RISE is Innovating the Student Housing Experience

It’s hard to believe, but after all these years of understanding and catering to Millennials, Student Housing leaders are now turning to consumers born at the turn of the twenty-first century. Many of those who were born after 2000—designated as Generation Z—are now walking the grounds of college campuses. With their entrance comes the need[]

employee training

Employee Training: Why It’s All About Not Forgetting

Every year, we spend 60 billion dollars on employee training. And every year, we throw 42 billion dollars away. That’s 70%. Why is that? Because employees forget 70% of what they learn within 24 hours of their training experience. The fact is that an employee’s learning curve has an equally powerful foe: the “forgetting curve.”[]

property budgeting

Why Property Budgeting Doesn’t Have to Be so Complicated

What’s it like to go through budgeting season at your property? Multifamily and commercial companies have made great strides in modernizing operations, marketing and accounting practices in the last 15 years, but most operators still prepare budgets today in the same way that they did decades ago. You don’t use your cellphone from the ‘90s.[]

multifamily

The Multifamily Industry’s Return to Normalcy Offers Opportunity

With tailwinds from a wild and wooly ride lingering in some markets, multifamily housing leaders are returning to some fundamental operational principles. Eyes are being retrained on the basics of expense and revenue management, people and portfolio performance now that the industry has taken a collective big breath. At March’s Crittenden Multifamily Conference in Dallas,[]

property management learning trends

4 Hot Learning Trends for Property Management Companies

Your staff is your #1 investment. Yet too many property management companies still consider staff as a somewhat static asset when in reality you can be constantly increasing their value through an organized and consistent learning program. The investment in learning is minuscule compared to the payoffs in expanding skillsets that improve your employees’ competence[]

multifamily

Are You Looking In The Right Places For Value?

For almost a decade, the multifamily industry has experienced unprecedented growth. Occupancies have been as high as ever while the Bull Run on rents continues to surprise even the most seasoned industry observers. Capital has followed this growth, with new supply arriving to absorb historic demand in most markets. The surge in both demand and[]

Property Website

Is Your Content Telling Your Story?

Take a look at your property website. Does it tell a story? Or does it leave visitors with a fading impression of “just another apartment complex”? Every year, apartment shoppers feel trapped into browsing through an endless parade of blasé exterior shots, brightly-colored slideshows and predictable amenities. After a while, diverse properties seem to blend[]

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