Perception Counts, Even in Apartment Maintenance

Perception Counts, Even in Apartment Maintenance

I rarely get called Mr. Blackwell, although one colleague insists on greeting me that way. Just so you know, I’m no relation to the fashion czar who ruled Paris and Rodeo Drive until his death a decade ago. You may recall that his designs had no boundaries and that annual style lists of the rich[]

The Big Changes Coming to Water Heater Standards

Replacing an apartment water heater that is already a tight fit may pose a big challenge for properties starting next year. With the addition of more insulation, residential water heaters are expected to grow to meet National Appliance Energy Conservation Act of 1987 efficiency mandates that go into effect April 16, 2015. Water heater manufacturers[]

Got Game? Three Secrets to Gamification in Multifamily

What is Gamification? Gamification is the use of game mechanics and design techniques to motivate people to solve problems or achieve certain goals. It is a key enterprise technology category that Gartner research firm has picked to mature over the next 5-10 years. Gartner’s Hype Cycle suggests gamification has traveled past the Peak of Inflated[]

4 Facts About Pond Fishing to Replace Top Performers

Losing top performing property management employees, who have long standing and “legacy expertise” within a company, can be difficult. Especially when top performers jump ship for your competitor. After the shock, anger, hard feelings, and the temptation to lure them back wears off, you are still left with an often ginormous vacancy. Some immediately start[]

How Smart Lockers are Making Package Delivery Easier

The holiday package rush in the past few years has grown to such proportions that one amenity that many apartments typically provide residents is becoming difficult to manage. An improving economy is no doubt a reason why the nation’s leading parcel services anticipate delivering about 10 million more packages during the holiday season. The idea[]

Weathering the Ice Melt Shortage this Winter

The weather outside is already frightful for some parts of the country, and leaner supplies of ice melt aren’t helping. Severe winter weather last year and earlier this year along with increased usage of calcium chloride in oil and gas fracking are depleting supplies of ice melt products. The chemical is a salt of calcium[]

Prep your Property: Reducing Seasonal Service Requests

Want fewer service requests this holiday season? How many of your residents will be traveling or entertaining company this season? Help them ensure everything goes smoothly and potentially prevent last-minute service calls by sharing this helpful list with residents before they realize a service order is needed in the midst of the holiday rush! Be[]

Spend Management: Save Money by Standardizing your Property

The scenario is all too common in the multifamily housing industry. An apartment portfolio will unnecessarily spend itself out of a good thing. The fruits of years of planning and executing the next move in a major market or acquiring a new set of properties are slower to come simply because a spend management program[]

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