Five Ways to Create a Powerful Spend Management Program

When revenue management gets more scrutinized during shifts in market cycles (such as is the case now in the apartment industry), focus on expenses becomes more intense. Offsetting deficits of dollars coming in can, in many cases, be achieved by juggling the dollars going out. That seems to be top of mind for many stakeholders,[]

Fixing the “Forgetting Curve” in Multifamily Learning

RealPage Vice President of Learning Solutions Katie McCaslin recently has been circulating a shocking factoid: 70% of what employees learn in training is forgotten within just 24 hours. That’s like throwing away $42 billion of the $60 billion spent on employee training in the U.S. each year. And it gets worse: after only a week,[]

Green Roofs on Building Tops May Come to Your City Next

Green Roofs on Building Tops May Come to Your City Next

Denver recently passed its Green Roof Initiative requiring new and existing buildings to add green spaces to rooftops. Is your city next? The residents of Denver, Colorado voted to institute a Green Roof Initiative. Buildings over 25,000 sq. ft. must now build out a portion (20-60 percent depending on the size of the building) of[]

3 Secrets Revealed_ Senior Living Marketing Strategies [eBook]

3 Secrets Revealed: Senior Living Marketing Strategies [eBook]

As the senior population continues to grow, so too does the market demand and competition for high-quality senior living. Today’s seniors, along with their adult children, are savvy shoppers looking to avoid traditional “nursing homes”. Instead, they are looking to experience the freedom and support that well-appointed assisted living residences provide. So, how do you[]

resident communication

Overcoming the Battle of Effective Resident Communication Through Innovation

More than ever, resident retention is fueled by customer service and community involvement. The overall living experience for most apartment dwellers depends on social interaction with neighbors and effective resident communication with property management. The days of passive engagement with your renters are long gone. Now, renters require your attention, wanting it on their time[]

apartment market research

New From RealPage Analytics: Top Rent Growth Markets, Slowing Supply and Student Housing Construction Leaders

RealPage Analytics provides actionable apartment market research to apartment investors and operators. Here’s the latest from RealPage’s multifamily intelligence division. Amazon’s HQ2 finalists raise apartment investment interest The apartment markets that include the 20 cities that made the short list for Amazon HQ2 will undoubtedly raise investor interest. In the most recent apartment market update[]

Improving the Resident Experience with Prompt Maintenance Assistance-1-2

Improving the Resident Experience with Prompt Maintenance Assistance

The perception of maintenance is a much discussed topic in the industry today. Because maintenance personnel are frequently on the grounds, they have become the face of apartment communities. They are often more visible than the front office staff. According to Satisfacts, a multifamily industry provider of resident surveys focusing on retention and reputation management,[]

student housing

The State of Student Housing: Mature and Realizing its Potential

The student housing industry continues to reach maturity, advancing far from its identity crisis several years ago shaped by drab on-campus dorms and keggers. Ultra-modern, amenity-laced properties have made moving away from home and living on or near campus highly desirable. But that’s not the half of it. As properties have evolved to complement the[]

landscape in multifamily

The Challenge of Achieving the Perfect Landscape in Multifamily

Well before weeds first germinate, the battle for control of turfs across multifamily communities begins. It used to be that a couple of good shots of weed killer earned the upper hand pretty quickly for maintaining an immaculate landscape in multifamily. That’s changed now. The cost and ability to establish and uphold the perfect turf[]

Perception Counts, Even in Apartment Maintenance

Perception Counts, Even in Apartment Maintenance

I rarely get called Mr. Blackwell, although one colleague insists on greeting me that way. Just so you know, I’m no relation to the fashion czar who ruled Paris and Rodeo Drive until his death a decade ago. You may recall that his designs had no boundaries and that annual style lists of the rich[]

property compliance

Understanding Property Compliance Risks and How to Avoid Them

When it comes to property compliance, managers must be in the know of the multitude of housing laws that may affect their communities and it can be difficult to track. Knowing whether or not a property is in compliance isn’t easy and often takes an expert to navigate the many issues. Failure to comply with[]

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