Leasing Consultants

Top 5 Traits of the Greatest Leasing Consultants in the World

Congratulations! You have a fantastic product. Newsflash! Your competitor has a fantastic product, too. Do you offer the latest, greatest, extraordinarily unique leasing training program? So does your competitor. So, your leasing office is slick, stylish and the leasing office is equipped with the best mobile technology money can buy. Have you visited your neighbor[]

How Revenue Management Systems Make Leasing and Renewals Easier

With rising rent rates in the apartment market, property managers are looking for the best way to maximize revenues. A revenue management system potentially could be the answer. Mrs. Johnson has been a good tenant since arriving at the community several years ago. She leased her two-bedroom apartment at a great rate when occupancy levels[]

Stop Sabotaging Great First Impressions by Your Leasing Associates

Have you ever had an apartment tour where things started off great and then went downhill really fast? From the onset, things are looking good and the first impression is stellar. Then everything changes when the prospect leaves the leasing center. Maybe you’re sabotaging those first impressions. Here’s how to stop.

Engage Me or Lose Me

Two recent encounters with customer service agents during a personal trip got me thinking about engagement and its power over the sales, marketing, and customer service relationship.

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