Fair Housing Complaints

HUD Compliance: Fair Housing Complaints Should be Taken Seriously

Last year, the Department of Housing and Urban Development received about 12,000 formal complaints alleging violations of the Fair Housing Act. While only a small portion went to court, the message from HUD is that property owners should be keenly aware of the law and the ramifications for violating it.

Reduce Fair Housing Claims by Providing Good Customer Service

Reduce Fair Housing Claims by Providing Good Customer Service

Property managers know that customer service plays a key role at all levels of the resident experience. But when dealing with Fair Housing matters, customer service skills can go a long way towards diffusing potentially volatile situations and even reducing the chance of HUD discrimination claims.

hoarding

Hoarding Officially Recognized as Mental Disorder

When it officially stamps hoarding as a disorder in May, the American Psychiatric Association will confirm what property management companies and Fair Housing experts have already known: Hoarding is a mental disorder and a protected class.

HUD Fair Housing App

HUD Launches Fair Housing App

We kick off our coverage of Fair Housing Month with a look at the HUD housing discrimination mobile app for iPhone and iPad, which provides the public with a quick and easy way to learn about their housing rights and to file housing discrimination complaints.

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