convenience fees

The Impact of Convenience Fees on Online Payments

When it comes to accepting electronic or online rent payments, every property management company wants the same things: maximum convenience and choice for residents at minimal cost. When formulating a payments strategy, it’s important to understand the rules governing convenience fees, as well as the potential impact on your online payments solution.

Eliminating the Cost and Confusion of Online Payments

The multifamily housing industry and residents have embraced online payments as a fast, convenient method for paying rent. Property managers enjoy hassle-free online payment verification and the elimination of paper transaction headaches.  Residents enjoy the convenience of online transactions and flexibility in managing finances via multiple payment options. The Convenience of Online Payments Traditionally, the[]

Online Rent Payments

How to Accept and Make Online Payments Easier for Residents

A recent report notes that a growing number of retail, entertainment, and travel outlets are turning to self-service checkout kiosks for their customer service needs. For many businesses, kiosks have the ability to enable customers to make their purchases or check in quicker and avoid lines waiting for an agent or cashier. According to a[]

Online Payments Apartment

10 Helpful Tips to Drive Online Payment Adoption

Multifamily housing providers may not be keeping up with the trends if they aren’t accepting and encouraging their residents to pay online. The latest apartment industry data suggests that writing rent checks are going the way of shag carpet. According to results from the National Multifamily Housing Council/Kingsley Associates 2015 Apartment Resident Preferences Survey, 78[]

property management growth

7 Must-Have Resources for Apartment Property Management

From setting rent rates to screening residents and managing payments, property management professionals often wear many hats. What are you currently doing to be successful? Multifamily industry leaders have the right resources backing them up, and here are our top seven must-haves to adopt for your property management business today: 1. Revenue Management Take the[]

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