Michael Cunningham

Contributor, Property Management Insider

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Michael Cunningham is Content Marketing Manager at ProofHQ, and the former Managing Editor of PropertyManagementInsider.com. He worked as a social media manager for RealPage, Inc., a provider of on-demand software solutions that integrate and streamline single-family and a wide variety of multifamily rental property management business functions. He is responsible for promoting the company through various media channels, including editorial, print and online advertising, and social media. Michael received his education at Indiana University where he majored in English.

portfolio asset management

The Next Generation in Metric Management

In today’s review-centric world, an internet search for a business usually yields some sort of quick rating or score as a guide. Three stars. Four stars. Five stars. Ratings can give the user a fast assessment of a business, event or product or feature.  A good star rating twinkles success, while a bad one suggests[]

renter engagement suite

How to Connect with Renters in a Technology-Driven World

The clock is ticking when a prospect searches online for an apartment. Most marketers know that consumers spend only a minute or less—sometimes fewer than 10 seconds—before moving on if not satisfied with what’s on the screen. As far back as 2011, the Nielson Norman Group, a West Coast consulting firm that specializes in the[]

internet of things

The Internet of Things is More than Just Nest-Deep in Multifamily

Talk to a facilities manager and property manager about the Internet of Things and you’ll probably get two very different perspectives. A property manager may have visions of IoT toys, those smart devices designed to make life a little easier, while the facilities manager might focus on system management. A bigger difference is that the[]

Leverage the Competitive Instinct to Motivate Employees

Leveraging the Competitive Instinct in Your Employees

Human beings – including your employees – are naturally competitive. Millions of years of evolution have drummed into our brains that those who strive harder will get the food, shelter and a greater opportunity to pass on DNA. We’re psychologically rewarded for winning and now you can leverage competition in your company to motivate employees.[]

How to Determine Asset Health and Performance Through KPIs

How to Determine Asset Health and Performance Through KPIs

Analysis of detailed operational metrics is just one way to assist in determining asset health. The view down below reveals various performance metrics essential to driving key day-to-day decisions for property managers. But asset managers need a picture from 15,000 feet to fully decipher the true fitness of the asset and whether it is tracking[]

Minimize Crime at Senior Communities with Resident Screening

Minimize Crime at Senior Communities with Resident Screening

Millions of Americans look forward to retirement, when years of hard work are traded for relaxation, adventure and independence. Most assume they’ll live out their days in a safe haven, whether it be at home or in independent or assisted living senior communities. At home, neighborhoods may change and fall into urban blight as demographics[]

accessibility compliance

The Importance of Accessibility Compliance in Multifamily

Greg Proctor, Vice President of RealPage Compliance Services, has been preaching the need for more awareness of accessibility compliance issues with properties for years. Out of all of the properties he has inspected over the years (and that is many years), he has yet to find one that is completely in compliance with the regulations[]

The Rising Cost of Apartment Construction: It’s More than Labor Shortage

Much has been made about the impact on construction of a weakened skilled labor force, but the shortage of workers isn’t the only reason some projects are delivering late and costing more. Increasingly difficult apartment designs and regulatory issues are among several factors that have slowed progress at a time when units can’t be delivered[]

Utility Billing Services: Less Risky Business, More Recovery

Utility Billing Services: Less Risky Business, More Recovery

New owners of multifamily residential property are often surprised at the number of laws that affect their ability to do business. In addition to statewide landlord and tenant codes, an owner electing to pass through the cost of usage and ancillary services must consider the local utility tariffs, city or county ordinances, state utility law[]

best screening practices

7 Best Screening Practices to Minimize Risk

Are you thinking about ways to minimize risk during the resident screening process? Here are the best screening practices for multifamily operators and leasing professionals: 1. Don’t leave anything to chance You set the standard for who lives in your community, not fate. Accomplish this by setting rental criteria that matches your unique business priorities.[]

Image of Great White Shark breaching the water

Apartment Marketing Tips from Shark Week

Apartment marketing and sharks have more in common than you might think. Here are a few apartment marketing tips I learned from watching Discovery Channel’s Shark Week.

Is Generation Y Driving Current Apartment Leasing Activity?

With demand for apartments outpacing deliveries for Q2 2013, it looks like some of the pent-up apartment demand from young adults who have been living at home with mom and dad is being unleashed, driving leasing activity to impressive levels.

Fireworks Safety Tips for Apartment Properties [Infographic]

Fireworks are synonymous with our celebration of Independence Day. Yet, the thrill of fireworks can also bring pain, causing serious burns and eye injuries. Here are some important safety tips to help ensure your personal and resident’s safety.

$1.1Trillion Apartment Industry Produces Lasting Economic Impact

Representing the NMHC and NAA, Tom Bozzuto, chairman and CEO of the Bozzuto Group, testified before a House Energy and Commerce Subcommittee how the apartment industry and its 35 million residents contribute more than a trillion dollars to the national economy.

Image of a bed bug taking a bite

Bed Bug Epidemic Not Waning Survey Shows [Infographic]

The latest survey of pest management professionals across the U.S. by the National Pest Management Association confirms what the multifamily industry already suspects: the bed bug problem isn’t going away any time soon.

Is Your Apartment Pool Making Residents Sick?

With summer approaching, chances are your residents will be spending a fair amount of time at the community swimming pool. But lurking within those clear and pristine waters are hidden dangers that could make your residents sick.

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