Michael Cunningham

Contributor, Property Management Insider

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Michael Cunningham is Content Marketing Manager at ProofHQ, and the former Managing Editor of PropertyManagementInsider.com. He worked as a social media manager for RealPage, Inc., a provider of on-demand software solutions that integrate and streamline single-family and a wide variety of multifamily rental property management business functions. He is responsible for promoting the company through various media channels, including editorial, print and online advertising, and social media. Michael received his education at Indiana University where he majored in English.

Fixing the “Forgetting Curve” in Multifamily Learning

RealPage Vice President of Learning Solutions Katie McCaslin recently has been circulating a shocking factoid: 70% of what employees learn in training is forgotten within just 24 hours. That’s like throwing away $42 billion of the $60 billion spent on employee training in the U.S. each year. And it gets worse: after only a week,[]

Green Roofs on Building Tops May Come to Your City Next

Green Roofs on Building Tops May Come to Your City Next

Denver recently passed its Green Roof Initiative requiring new and existing buildings to add green spaces to rooftops. Is your city next? The residents of Denver, Colorado voted to institute a Green Roof Initiative. Buildings over 25,000 sq. ft. must now build out a portion (20-60 percent depending on the size of the building) of[]

Improving the Resident Experience with Prompt Maintenance Assistance-1-2

Improving the Resident Experience with Prompt Maintenance Assistance

The perception of maintenance is a much discussed topic in the industry today. Because maintenance personnel are frequently on the grounds, they have become the face of apartment communities. They are often more visible than the front office staff. According to Satisfacts, a multifamily industry provider of resident surveys focusing on retention and reputation management,[]

student housing

The State of Student Housing: Mature and Realizing its Potential

The student housing industry continues to reach maturity, advancing far from its identity crisis several years ago shaped by drab on-campus dorms and keggers. Ultra-modern, amenity-laced properties have made moving away from home and living on or near campus highly desirable. But that’s not the half of it. As properties have evolved to complement the[]

landscape in multifamily

The Challenge of Achieving the Perfect Landscape in Multifamily

Well before weeds first germinate, the battle for control of turfs across multifamily communities begins. It used to be that a couple of good shots of weed killer earned the upper hand pretty quickly for maintaining an immaculate landscape in multifamily. That’s changed now. The cost and ability to establish and uphold the perfect turf[]

Perception Counts, Even in Apartment Maintenance

Perception Counts, Even in Apartment Maintenance

I rarely get called Mr. Blackwell, although one colleague insists on greeting me that way. Just so you know, I’m no relation to the fashion czar who ruled Paris and Rodeo Drive until his death a decade ago. You may recall that his designs had no boundaries and that annual style lists of the rich[]

student housing

How RISE is Innovating the Student Housing Experience

It’s hard to believe, but after all these years of understanding and catering to Millennials, Student Housing leaders are now turning to consumers born at the turn of the twenty-first century. Many of those who were born after 2000—designated as Generation Z—are now walking the grounds of college campuses. With their entrance comes the need[]

multifamily

The Multifamily Industry’s Return to Normalcy Offers Opportunity

With tailwinds from a wild and wooly ride lingering in some markets, multifamily housing leaders are returning to some fundamental operational principles. Eyes are being retrained on the basics of expense and revenue management, people and portfolio performance now that the industry has taken a collective big breath. At March’s Crittenden Multifamily Conference in Dallas,[]

property management learning trends

4 Hot Learning Trends for Property Management Companies

Your staff is your #1 investment. Yet too many property management companies still consider staff as a somewhat static asset when in reality you can be constantly increasing their value through an organized and consistent learning program. The investment in learning is minuscule compared to the payoffs in expanding skillsets that improve your employees’ competence[]

Job Costing Solution to Improve Multifamily Project Management design

A Job Costing Solution to Improve Multifamily Construction

Construction projects are increasingly costing more–but it’s not just a shortage of labor that’s driving costs up during one of the nation’s biggest construction booms. Creative apartment designs, rising material prices, regulatory issues, and interior vanity details are tacking on a superfluous price tag for market investors. Multifamily construction–whether it is unit renovations or ground-up[]

Image of a Brood II Cicada on a finger

The Property Management Field Guide to Cicadas

Should property management companies and apartment communities be worried about this impending cicada apocalypse and property damage? Not really. Here’s your Property Management Field Guide to everything you wanted to know about cicadas, and a few things you probably didn’t want to know.

Renters Insurance: Educating Residents about the Realities

According to one survey, only 31% of renters have renter’s insurance. Here are some common misconceptions renter’s have about renter’s insurance and why they pass on such a valuable way to protect not only their belongings but their bank accounts.

Apartment Amenities: Understanding What Gen Y Wants

A panel of Generation Y multifamily professionals render their verdicts on development trends and amenities that are typically targeted at them and whether they are truly essential or overrated.

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Newest Property Management Job Skill: Singing (Badly)

Thanks to one creative, roommate-seeking individual, property managers may need to add “sings off key” and “awkward dancer” to their list of qualifications when interviewing applicants for property management jobs.

Apartment Safety Tips: Space Heaters

Space heaters are a great way for apartment residents to add extra warmth to rooms. However, the improper use of space heaters can cause residential fires and even death. Here are some fire safety tips property management teams can pass along to their residents.

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