Guy Lyman

Author and Contributor

author photo two

Based in New Orleans, Guy Lyman is a professional writer with over 25 years’ experience writing about multifamily and commercial real estate. Lyman is a frequent contributor and writer for the Property Management Insider blog.

4 Better (and Cheaper) Ways to Boost Senior Living Occupancy

4 Better (and Cheaper) Ways to Boost Senior Living Occupancy

Solid occupancy numbers often blind senior living property managers to a glaring problem: the cost of keeping those units full. Add up what you’re spending on third-party lead sources along with internal resources devoted to working leads and you’d probably be shocked at your cost per lease. The good news is that forward-thinking senior property managers[]

multifamily learning

Fixing the “Forgetting Curve” in Multifamily Learning

RealPage Vice President of Learning Solutions Katie McCaslin recently has been circulating a shocking factoid: 70% of what employees learn in training is forgotten within just 24 hours. That’s like throwing away $42 billion of the $60 billion spent on employee training in the U.S. each year. And it gets worse: after only a week,[]

property management learning trends

4 Hot Learning Trends for Property Management Companies

Your staff is your #1 investment. Yet too many property management companies still consider staff as a somewhat static asset when in reality you can be constantly increasing their value through an organized and consistent learning program. The investment in learning is minuscule compared to the payoffs in expanding skillsets that improve your employees’ competence[]

Leverage the Competitive Instinct to Motivate Employees

Leveraging the Competitive Instinct in Your Employees

Human beings – including your employees – are naturally competitive. Millions of years of evolution have drummed into our brains that those who strive harder will get the food, shelter and a greater opportunity to pass on DNA. We’re psychologically rewarded for winning and now you can leverage competition in your company to motivate employees.[]

RealPage EasyLMS, an online learning platform

EasyLMS, The Online Learning Platform to Win the Talent Contest

The economy (cross your fingers) is looking strong, along with the jobs market. And while that’s good news for the apartment business overall, there’s a significant downside: it’s getting hard to find talented staff, particularly at the site level. An article in the January edition of NAA’s Units Magazine placed “the labor crunch” at the[]

multifamily learning management system

EasyLMS Becomes First True Multilingual Multifamily Learning Management System

In many parts of the U.S., Spanish speakers now make up a large part of the maintenance and housekeeping staff at many multifamily properties. And while Spanish versions of courses are now part of most multifamily learning management systems, they’ve only partly solved the difficulty of the Spanish speaker’s experience. Why? Because while the course[]

property management software

RealPage’s Property Management Software Positions Ferndale Realty Group for Growth

Still processing on-site transactions at the home office, Ferndale was concerned that they were close to reaching the limit of properties they could handle without financial performance at individual assets suffering. RealPage software’s ease of use convinced them to push transactions out to the properties—and set their sights on expansion. Based in Illinois and managing[]

Job cost

Finally: Integrated, Unit-Level Job Cost Tracking for Every Kind of Project, Every Kind of Property

To accurately track expenses for new developments, unit renovations, tenant improvements and other capital projects, you have three choices: Excel A standalone job costing solution An integrated job costing solution RealPage Job Costing integrates with general ledger, accounts payable, purchasing, fixed assets and commercial property management. The importance of this can’t be overstated: all these functions[]

Leasing Agent Sales Learning Delivers a Huge Payoff

Considering they represent multifamily’s sales force, it’s amazing how few leasing agents are effectively educated in how to close leases. Some come from sales backgrounds, but others from previous positions as leasing agents or retail jobs without ever being formally exposed to basic sales principles and product knowledge. Leasing agents often wear many hats in[]

How Paperless Invoicing Completely Transformed This Company’s Business

In her 19 years at Harbor Group, a Norfolk-based manager of 60 properties, Alberta Lee has seen a lot of changes. But few, she says, as profound as the elimination of what she calls “mountains of paper” with OpsTechnology Paperless Invoicing. A product administrator at Harbor, Lee is tasked with helping the properties handle their[]

Follow PMI


Property Management Insider is brought to you by RealPage. Learn more.

 

© RealPage, Inc. All trademarks are the properties of their respective owners. 1-877-325-7243 | Terms & Conditions | Privacy Policy | DMCA Notice | Sitemap