Fostering a Culture of Learning Pays Bottom-Line Benefits - employee training

Fostering a Culture of Learning Pays Bottom-Line Benefits

Many see employee training as a necessary evil – a boring to-do that interferes with “real” work and often ends up on a back burner, or at best is limited to checking the boxes of required courses completed. But the truth is that an engaging, effective employee training program of ongoing learning is vital to motivating,[]

decking materials

Upgrade Your Apartment Community with New Decking Materials

The arrival of fall means that your residents will likely be spending more time outdoors for cookouts, quiet conversation and general relaxation. In southern climates, patios made from concrete and decorative stone and pavers have proven to withstand weather and traffic during every season, making their installation preferable at apartments. Traditionally, wooden decks have required[]

automation

Finding the Balance Between Automation and Human Touch

Automation has its place in business and multifamily today. Busy workplaces and lifestyles require a little digital help when real, live, breathing humans can’t get to the phone or digital device. But not everything should be reduced to a digital series of commands or questions before narrowing down to an answer, place or resolution. At[]

business intelligence software

Using Business Intelligence, Benchmarking to Determine ROI on Renovations

A fact of multifamily is that apartments have to make ongoing investments to stay competitive in today’s market. A renovation or value-add strategy can align an older property to better compete with a newer community down the street, even one in a higher class. Community-wide overhauls of flooring, cabinets and appliances refresh units to attract[]

renter amenities

NMHC/Kingsley Report: Renters Prefer the Basics in Amenities

Apartment operators shouldn’t assume that today’s preferred renter amenities are defined by the regions where they operate. The 2017 National Multifamily Housing Council/Kingsley Renter Preference Report unveiled in October suggests apartment residents around the country have some very distinct favorites that don’t necessarily jive with where they live. The bi-annual report, which drew 272,000 responses[]

apartment market research

New from MPF Research: Metro Leaders for Inventory Growth, Occupancy Declines and Permits

MPF Research provides actionable apartment market research to apartment investors and operators. Here’s the latest from RealPage’s multifamily intelligence division. Elevated supply volumes common in markets with largest occupancy declines In 3rd quarter 2017, 48 of the top 50 metros recorded occupancy rates below the year-earlier level. Among the 10 major markets with the steepest[]

Defending Against Applicant Identity Fraud with Identity Verification

While it’s just a blip, apartment home and lease fraud is now being measured on the Federal Trade Commission’s identity theft and fraud radar. Three years ago, identity fraud or theft related to the lease housing industry first showed up on the agency’s annual Consumer Sentinel report. The number of complaints − albeit just a[]

convenience fees

The Impact of Convenience Fees on Online Payments

When it comes to accepting electronic or online rent payments, every property management company wants the same things: maximum convenience and choice for residents at minimal cost. When formulating a payments strategy, it’s important to understand the rules governing convenience fees, as well as the potential impact on your online payments solution.

air-conditioning

Refrigerant Update: Status Quo for Multifamily Air-Conditioning

The most widely used refrigerant cooling today’s apartments, which appeared to be on the chopping block, is getting a stay of execution, at least for now. In early August the United States Court of Appeals ruled that the Environmental Protection Agency cannot force manufacturers to replace refrigerants like R-410A that emit hydrofluorocarbons (HFCs). The news[]

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