Power Couple: Resident Billing and Invoice Processing

Utilities are among property managers’ top operating expenses, according to the NAA’s most recent survey of Operating Income and Expenses. Rising utility costs and unforeseen rate hikes coupled with increased utility billing regulations, as well as renter expectations of online payment options, have created a conundrum for multifamily owners who realize they must come up[]

7 Ways You Can Mitigate Risk at Your Affordable Properties [eBook]

Affordable properties come with a unique set of challenges that range anywhere from tenant safety to federal compliance. The smallest mistake can cost you big. Reduce mistakes and mitigate risks with these seven solutions from RealPage Affordable Property Management Software: 1. Use a property management platform for the affordable market Property management software should be[]

property accounting

Property Accounting: Making Owners Nimble and Cash Flow

Apartment owners and operators love the business of real estate. Creating value. Improving process. Trading assets. But accounting, producing financial reports and other repetitive functions? Not so much. The core of utility management is found in the books. And while keeping the books is critical to the value of an operation, the process can create[]

construction industry

Construction Industry Aims to Rebuild Workforce Through Youth

Strengthening the construction industry will be top of mind in Orlando in January when builders, designers and remodelers get the spotlight at the world’s largest residential construction show. It’s no secret that labor shortages have been a big roadblock for residential and construction since the country emerged from the recession in 2008. Multifamily has felt[]

property photos

5 Best Photography Practices for Marketing Properties

Are you thinking about ways to upgrade your marketing game? Photos are a great place to start. Many renters are eyeing your website and social media platforms before they ever set foot on your property. They want a full picture of the space they could be legally binding themselves to. In addition to professional property website[]

smart home technology

Managing Smart Home Technology to Win Residents

Around conference circuits, much time and energy is spent on discussing the merits and values of in-apartment technology upgrades. Nearly every agenda yields a session or two on automation through digital infrastructure. November’s National Multihousing Council OpTech Education & Exposition was no exception. As a panel of seasoned property management and technology veterans touted the[]

utility billing

Utility Management: Legislative and Regulatory Update

Here’s the latest in multifamily utility billing compliance for the states of California, Ohio and Texas: California California Senate Bill 7 (SB 7) was signed into law in 2016 by Gov. Jerry Brown. By its terms it becomes effective as of Jan. 1, 2018. All properties that request a water connection from a water utility[]

multifamily market

As Expected, Multifamily Market Returning to Normal in 2017

A year ago, the consensus among multifamily leaders was that 2017 would be a tale of a storybook market cooling its heels. By last fall, analysts observed that a slowdown was already underway and would continue into the next year. Issues with affordability and funding loomed, as did price flattening due to a shake-up in[]

pet-friendly communities

Solving the Decline of Pet-Friendly Areas with Xeriscaping

Pet-friendly communities continue to be a desirable amenity, as well as a leash to bring in new apartment residents and retain others. Industry experts agree that a grassy park or designated area for dogs to stretch their legs, have a catch with their owner or do their business helps lease units and can command increased[]

affordable housing

Benchmarking Utilities in Affordable Housing

As a recent addition to the affordable housing realm, I’ve had to adjust my approach to the areas of opportunity an ancillary revenue and utility management person would generally operate in. Utility management specifically has taken on a new focus. I’m used to categorizing properties by building type, then benchmarking the buildings in each category[]

How to Create Budget-Friendly Storage Space with Kitchen Cabinets

A detached garage with a small shop area went up at the Blackwell residence in 2017. Everything you’ve heard at multifamily sessions or read on Property Management Insider and other industry publications is true about the pitfalls of today’s construction industry. There’s far too much work to go around—at least in Texas—for the amount of[]

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