The Importance of Multifamily Energy Benchmarking

Benchmarking utilities has become a way of life in multifamily. Not long ago, the EPA introduced its Portfolio Manager, a repository for a commercial property’s utility consumption data for benchmarking. By 2014, the arduous task of establishing an equitable energy efficiency scoring system for multifamily properties had arrived and the EPA invited portfolios to track[]

multifamily managers

New on #Aptchat: Multifamily Managers Share Sources of Marketing Inspiration

There’s a tendency in multifamily marketing to just “do what we’ve always done.” For this reason, multifamily managers in the first online roundtable conversation of 2017 at Apartment Chat  discussed hot marketing concepts and campaigns that might be borrowed from other businesses. The upshot: begin paying attention to marketing campaigns that really impress you, and figure[]

How to Create Great Intentional Gathering Spaces

You’ve seen it – the vibrant public square and lawn energized with children playing, people lingering, local musicians singing cool songs as sweet-smelling smoke billows from food trucks. Like many in the real estate industry, we see these delightful spaces and think “we need this for our projects.” Open gathering spaces have always been the[]

multifamily software

Beyond Basic Training: Multiply Staff Value With Ongoing Software Learning

Considering that your employees represent your greatest (and most expensive) asset, shouldn’t you be increasing their value over time just as you would any other investment? Almost every function in property management now involves software. That’s why it’s shocking how many PMCs invest heavily in software, but minimally in training their people to get the[]

50 Shades of Pricing-1

50 Shades of Pricing

I know many of you are rolling your eyes just thinking about a blog with 50 shades in the title. Others of you are snickering thinking how in the world is she going to relate 50 shades to pricing and revenue management in a relevant manner. Regardless of where you sit, if you’re reading this,[]

maintenance team

Home Depot Recommends Top Tools for Your Maintenance Team

There are no two ways about it: your maintenance team is often the face of your apartment community. So, why not show your appreciation for the value they add to the overall operation of the property and their contribution to resident satisfaction? The New Year is the perfect time to say a special thanks with[]

resident experience

How Lincoln Property Company Showcases the Resident Experience

Share Your Story campaign elicits resident reviews without really asking Lincoln Property Co.’s latest marketing campaign is proof that people love to tell stories. In an effort to generate positive feedback at its conventional apartment communities, Lincoln asked its residents to tell it like is it is in the Share Your Story contest. What the[]

New from MPF Research: 2017 Crystal Ball

MPF Research is constantly pumping out data to keep you on top of what’s going on in the multifamily industry. We’ve summarized the top predictions from MPF Research for 2017, based on a recent multifamily webcast featuring RealPage Chief Economist Greg Willett and MPF Research Vice President Jay Parsons, with special guest Philip Martin of Chicago-based[]

property management

A Year in Review: Property Management Insider’s Top 5 Articles of 2016

2016 was an eventful year for the property management industry. In case you missed out on our news and insights, we’ve created a recap of the most popular Property Management Insider articles of 2016 to help you improve your business. Here’s a look back are our top 5 articles: 1. Handling Angry Residents Need some advice[]

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