Fostering a Culture of Learning Pays Bottom-Line Benefits - employee training

Fostering a Culture of Learning Pays Bottom-Line Benefits

Many see employee training as a necessary evil – a boring to-do that interferes with “real” work and often ends up on a back burner, or at best is limited to checking the boxes of required courses completed. But the truth is that an engaging, effective employee training program of ongoing learning is vital to motivating,[]

The Hottest Trends in Multifamily Outdoor Living

Summer is right around the corner, and the weather isn’t the only thing heating up. New trends are on the horizon in multifamily, and apartment communities are finding new ways to bring the full indoor living experience outdoors. The National Kitchen & Bath Association identified outdoor kitchens and living spaces as the hottest trends in[]

Apartment Landscapes Grass

How Property Managers can Battle Weeds in Apartment Landscapes

The wetter-than-normal fall and winter in some parts of the country has been quite a relief for landscapes starved by drought in recent years. But there will be a price to pay this year, say landscape professionals and agronomists. In a recent post on the Texas A&M AgriLife Extension Service website, agronomist Dr. Jourdan Bell[]

Maintenance and Residents

10 Ways your Maintenance Team can Improve the Resident Experience

How many times do your residents see the leasing staff compared to the maintenance team? Think about it. Before online payments, leasing office staff could count on seeing a resident up to a dozen times a year, at least when the rent was due. Now with conveniences such as resident portals and online leasing, residents[]

multifamily social media

What’s New in Social: Twitter’s Birthday, Instagram’s Algorithm and Online Video Distribution

It’s crucial for property management professionals to find innovative ways to connect with prospects and generate business, and social media is a powerful tool to help. This weekly series was created to keep readers up-to-date on the latest trends and updates in social media. By creating a strong multifamily social media presence, your property management company is[]

online leasing

How to Avoid Shopping Cart Abandonment in Multifamily

Three big reasons people leave websites without leasing – and what you can do about it. In the world of online retail, shopping cart abandonment is a serious issue. It’s the term for walking away partway through the purchasing process –an “almost” sale. Close doesn’t count in retail, so B2C companies spend a lot of[]

Tarrant Regional Water District IMG_5080

Managing Storm Water Control in Multifamily

The frequency of extreme weather events in some parts of the country has landscapers and water conservationists rethinking storm water drainage and landscape design. While excessive rainfall and heavy runoff or flooding has swept away drought, it has also left some landscapes tattered and in need of repair. Dealing with water control in property management[]

Apartment Pricing Multifamily

Predictive Analysis is Now Leading the Evolution of Apartment Pricing

The modern age of the apartment industry is looking a little like America’s favorite pastime. New advances in revenue management, driven by data science remind many of the sabermetrics now prevalent in baseball. You may recall the story in 2002 of how Oakland A’s general manager Billy Beane, facing a low budget and the loss[]

multifamily

Thank You for Living with Us: Showing Appreciation to Multifamily Residents

Simply saying thank you can bring multifamily residents back for another round of living at your community. The apartment industry can learn from Sal Scognamillo at Patsy’s. Like his Italian restaurant in New York City, apartments today have a wealth of competition. Unlike Patsy’s, not many can say they have a rich history of housing big entertainers[]

Eliminating the Cost and Confusion of Online Payments

The multifamily housing industry and residents have embraced online payments as a fast, convenient method for paying rent. Property managers enjoy hassle-free online payment verification and the elimination of paper transaction headaches.  Residents enjoy the convenience of online transactions and flexibility in managing finances via multiple payment options. The Convenience of Online Payments Traditionally, the[]

Renters Insurance Whitepaper

Research Debunks the Myths about Renters Insurance

Should we or shouldn’t we? When it comes to mandating renters insurance, that’s the question. A popular topic among multifamily professionals, most property management companies do require it. However, a lack of an industry-wide mandate lies partly in the belief that forcing renters insurance will cause an increase in the total cost of leasing, which[]

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