Overcoming the Hurdles of Payments in the Affordable Housing Industry

Online payment adoption is rising steadily in conventional multifamily and leading to the expectation of more self-service opportunities for renters. Recent industry information shows a continued shift of traditional payment methods away from the leasing office. Since 2015, paying rent on line has increased and estimates are that 55 percent of the apartment industry will[]

5 Tips to Help Apartments Snuff out Potential Damage of Wildfires

Drought is easing across the Plains and Midwest after a tumultuous month of heavy rains, but farther west the landscape remains dry as a bone. Lack of moisture in California and other western states has prompted public awareness campaigns to encourage property owners to conduct insurance policy reviews to determine if policies provide adequate coverage[]

Upcoming Webinar: A CMO’s Plan for Activating Advocacy

By properly identifying and engaging with the influencers in your industry, you have the power to propel your business to the next level. Have you struggled to find valuable brand advocates in property management? Are you unsure how to best empower these influencers to amplify your marketing efforts? Join us Monday, July 13 at 11:30AM CST[]

Prepare Your Properties for Hurricane Season No Matter the Forecast

Just because the forecast calls for less activity doesn’t mean that the season should be taken lightly. In 1972, 1983 and 1992, three hurricanes – Agnes, Alicia and Andrew – caused more than $30 billion in damage. In 1992, Andrew left at least 26 people dead and $26.5 billion in damage as it tracked across southern[]

Smart Furniture: The Future of Apartment Furnishing

Healthy lifestyles and smaller living quarters have stimulated interest in the last decade to market furniture or equipment that interacts with users or has dual functionality or both. Few may remember much about 1984, but that was the year that a Chrysler salesman had to be pretty pumped. Rolling off the assembly line were the first[]

Customer Experience

3 Tips for Responding to a Failed Customer Experience This Summer

Spring has sprung, and summer is quickly approaching. It is a busy time of year when free shipping deals erupt, summer promotions explode, and retailers see a positive swing in the volume of customer interactions—online and face-to-face. Regardless of the chaos, retailers love each and every rush because they represent a huge percentage of their[]

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