Three big reasons people leave websites without leasing – and what you can do about it. In the world of online retail, shopping cart abandonment is a serious issue. It’s the term for walking away partway through the purchasing process –an “almost” sale. Close doesn’t count in retail, so B2C companies spend a lot of[…]
The online shopping revolution is banging on your door. Are you ready? A revolution is going on inside consumers’ computers, one that the apartment industry should take note. In the last six years, shopping has evolved, shifting from brick-and-mortars to the Internet. Ten million Americans work more than 60 hours per week and because of[…]
Keeping personally identifiable information out of the apartment leasing office in the first place goes a long way towards properly securing the privacy of this important data.
Consumers are using multiple devices to accomplish goals and tasks, including online shopping. When creating your apartment marketing and online leasing strategies, do you take into consideration the reality that it’s a multi-screen world?
What do student housing technology trends mean for owners and managers of student housing properties? A new infographic compiled by Presta Electronics shows just how different things are for today’s college students.
Finding the right blend of in-person customer service with the convenience of online self service proves to be a balancing act for multifamily owners and managers. See how CWS has found a winning combination.
After more than 30 years of predictions and prognostications, the technology is here to create a true paperless office. The question is how quickly “paper” transitions to “paperless.” Have you conquered the paper mountain?
Two recent encounters with customer service agents during a personal trip got me thinking about engagement and its power over the sales, marketing, and customer service relationship.
Online leasing is clearly good for your renters and prospects as well as your leasing office. It’s also great for your home office. Here are five reasons why.
Are you using online leasing to unleash the powers of space and time in your leasing office?
Earnings matter. This is as true in energy, industrials and consumer staples as it is in real estate...
Congratulations! You have a fantastic product. Newsflash! Your competitor has a fantastic product, t...
Multifamily owners will sometimes find themselves non-compliant because of a misinterpretation of th...
An automated vending machine generating $2,500 in weekly revenue is most likely not selling just can...
When it officially stamps hoarding as a disorder in May, the American Psychiatric Association will c...
Property Management Insider is brought to you by RealPage. Learn more.
