4 Areas to Focus on to Better Understand Financial Budget Variances

Being able to manage the leasing, residents and staff are critical functions of a good property manager, but often I hear from regional managers and other leaders in the multifamily housing industry that managers are good at running properties, but don’t fully understand how to read a financial statement. Understanding financial budget variances in property[]

convenience fees

The Impact of Convenience Fees on Online Payments

When it comes to accepting electronic or online rent payments, every property management company wants the same things: maximum convenience and choice for residents at minimal cost. When formulating a payments strategy, it’s important to understand the rules governing convenience fees, as well as the potential impact on your online payments solution.

property management

7 Tips to Improve Your Property Management Expenses and Financials

The accounting, purchasing, and budgeting processes in property management don’t have to be painful. Managing the complexities of a large or small portfolio of apartments and other lease properties requires a keen eye and efficient processes. And as difficult and cumbersome as it may sound to blend all the moving parts of property management into[]

Top Traits of Leasing Consultants

Top 5 Traits of the Greatest Leasing Consultants in the World

Congratulations! You have a fantastic product. Newsflash! Your competitor has a fantastic product, too. Do you offer the latest, greatest, extraordinarily unique leasing training program? So does your competitor. So, your leasing office is slick, stylish and the leasing office is equipped with the best mobile technology money can buy. Have you visited your neighbor[]

Renters Insurance

5 Ways to Help Residents Calculate Renters Insurance Coverage

Property managers have probably heard over and over the reasons why residents or applicants don’t want renters insurance. “Renters insurance is too expensive,” “My stuff isn’t worth that much anyway,” and “The apartment is already insured, right?” These are some of the common misconceptions, according to the National Association of Insurance Commissioners (NAIC). While including[]

resident retention

5 Long-Time Resident Retention Tips

The old Texas saying “Dance with who brung ya” is very much in line with what Anne Sadovsky has preached in her work as an industry trainer and consultant: retaining existing residents – especially those who have danced the dance with your property for many years – is critical in keeping apartments full.

apartment communities

Why Branding Matters for Apartment Communities

Does branding matter for apartment communities? Some of the apartment industry’s top marketing professionals offered their insights on how a “golden brand” may attract and retain residents at the 2013 NMHC OpTech Conference.

Making the Most of Social Media

Making the Most of Social Media

Most property management companies are leveraging social media…but are they doing it the smart way? You’d be hard pressed to find a property management company without a social media presence today. From Facebook and Twitter to LinkedIn, Instagram, Snapchat and many channels in between, the multifamily industry is starting to do something more to connect[]

Mobile Facilities App Helping Camden Improve Lives One Experience at a Time

Approaching its 35th year in business, Camden launched a customer-focused project to build better, long-lasting relationships with its residents in 2016. As with what every apartment owner explores while seeking the greater good – higher occupancy, better retention and the best return on investment – Camden’s plan was no exception. The company began exploring how[]

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